Strategic Account Manager

Company Description

ABOUT LGC STANDARDS
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

The Strategic Account Manager will foster strong, long-term relationships with global key accounts and OEM partners. They will grow the revenue of the Standards business, with a specific focus in the Reference Materials and Analytical Standards product lines. Serve as the internal advocate for strategic account needs.

What you’ll do

• Own strategic global or regional accounts / OEM partners, providing comprehensive support across all sales process stages by coordinating with the appropriate LGC Standards team members and by selling the entire LGC Standards portfolio
• Manage and nurture the most strategic account relationships with key influencers (e.g., leadership, lab stakeholders, procurement, etc.) to drive retention and expansion; provide product awareness, consultation, and problem solving at both headquarters and site-locations
• Collaborate activities with account managers at assigned strategic accounts in the territory.
• Lead collaboration and coordination across all LGC Standard’s resources (account managers, End-market sales managers, quoting specialists, customer service) to ensure a positive customer experience and the success of all ongoing account planning initiatives
• Promote LGC Standard’s products and brands, utilizing available marketing programs and distributor channels as needed
• Meet and exceed forecasted sales targets for LGC Standards. Produces sales proposals to meet requirements of sales bids
• Act as coach and mentor to members of the sales organization, providing leadership to improve sales skills and foster career development
• Develop in-depth understanding of the LGC products and their applications
• Use LGC’s sales tools to manage prospects, existing accounts, opportunities, pipeline and to forecast in an accurate and timely manner
• Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars, and other events

Qualifications

• BSc in chemistry, physics, biochemistry, biology, or similar disciple, combination of education and experience will be considered
• Proven experience in selling technical products used in research laboratories: Prior successful key account management experience engaging with central procurement is preferred
• Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions and procedure manuals
• Experience with customer relationship management platforms such as Sales Force and Desk. Expertise in Microsoft Office products is a plus
• Outstanding commercial awareness and planning abilities
• Proven track record of meeting and exceeding sales targets
• Proficiency in English crucial with additional languages an advantage (Spanish, French)
• Willing to travel up to 40% within the designated territory as the need arises

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing critically important components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal Opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. Short listing, interviewing and selection will always be carried out without regard these factors.

For more information about LGC, please visit our website www.lgcgroup.com

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