Strategic Account Director

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

This team drives business and collaborates with our marketing and customer success teams.

About the Role:

The Strategic Accounts Director works with our largest clients to drive adoption of the Invoca product and expand our relationship through new products, cross-selling into new lines of business, and additional use cases. Travel is required across the U.S. and Canada at about 25%. This role reports to the VP of Account Management. 

You Will:

• Prospect, identify, develop, negotiate and, ultimately drive new revenue by uncovering opportunities within these strategic accounts
• Develop and lead pipeline within your targeted accounts to meet or exceed targets
• Lead strategies for our largest accounts with our Account Management team, Customer Success team, and other internal stakeholders
• Thoroughly understand enterprise customer needs and effectively communicate Invoca value proposition across business lines
• Build and execute sales strategies, presentations, and software demonstrations for your accounts
• Provide forecast updates
• Understand the business landscape and be able to articulate differentiators
• Provide feedback to the marketing, SDR, and product teams
• Present effectively to external customers across all levels from marketing staff to C-suite executives

You Have:

• 7+ years of on-quota, B2B SaaS experience selling marketing tech and ad tech to complex organizations
• Prior strategic account management experience with large enterprises
• Experience using modern SaaS sales tech stack, including Salesforce, LinkedIn, Salesloft, remote collaboration tools, and more
• Experience negotiating business terms with senior management and C-suite executives including MSSA, Order Forms, SOWs and other deal documentation.
• Experience with marketing and customer acquisition processes
• The ability to travel across the US and Canada 

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more1
• Position Base Range - $117,000-$146,000 / plus variable

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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