[Stay Vertical] Associate Manager, Business Development

Posted 6 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mid level
Software • Travel
The Role
The Associate Manager of Business Development at Klook will drive hotel partner engagement, monitor product quality, analyze market trends, and collaborate across departments to enhance efficiency and ensure sales targets are met. Responsibilities include cultivating merchant relationships and optimizing their revenue through Klook's programs.
Summary Generated by Built In

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Description

What you'll do :

  • Drive Hotel partners to join and participate in Klook’s specific programs to drive Partner revenue potential.

  • Cultivate robust relationships with merchants, empowering them to maximize sales via programs and effectively communicate Klook's business strengths and brand value, fostering mutually beneficial collaborations.

  • Ensure the ongoing excellence of our products by diligently monitoring pricing, inventory, and content quality.

  • Identifying local market trends, providing ongoing market and competitor updates through research and insightful feedback.

  • Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, finance to ensure accurate payment and minimize risk

  • Being agile and attentiveness to details are essential in our fast-paced environment

  • A team player with a professional “get it done” attitude and work ethic

What you’ll need :

  • Experience in ensuring success in hotel acquisition, delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed

  • Capacity to handle uncertainty and ambiguity, and a fast-paced work environment.

  • Ability to prioritize work based on strategic importance and level of impact on business.

  • At least 3 years of work experience Business Development, preferably in E-Commerce or OTA supply.

  • Strong commercial sense, as well as analytical, written and verbal communications skills

  • Confident, self-motivated and goal-oriented;

  • Strong negotiation skills.

  • Globally-minded and comfortable working with people from different cultural backgrounds

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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The Company
HQ: Central
1,585 Employees
On-site Workplace
Year Founded: 2014

What We Do

Klook is Asia's leading travel and experiences platform. We curate the most joyful experiences so that users can satisfy their relentless curiosity for adventure and experiences at home and around the world. With our website and app, users can experience a world of joy, from attractions, tours to local transportation and stays. Founded in 2014, we are here to inspire and enable more moments of joy through over half a million activities in over 2,700 destinations.

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