At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
About the team:
The Product Design team is at the forefront of delivering cutting-edge, impactful tools that help local businesses grow and thrive. We approach design with enthusiasm, crafting solutions that address real customer challenges. We foster a culture of ownership, where creativity and problem-solving meet to deliver results that truly make a difference for local businesses. Our fast-paced and collaborative environment values creativity, flexibility, and a curious mindset to explore ideas quickly, make decisive choices, and commit fully to driving innovation.
This role is based onsite at our headquarters in Lehi, Utah, where working in person Monday through Friday enhances our ability to prioritize quick feedback loops, collaborate, iterate, and deliver results effectively.
About the role:
As a Staff Product Designer, you’ll work with urgency and purpose, balancing speed, quality, and collaboration as you partner with product managers, designers, and engineers to craft and deliver innovative AI solutions for small business customers around the world. You'll thrive in a fast-paced environment, embracing a scrappy, iterative approach to balance instincts and process as you design workflows, interactions, prototypes, and visuals. With a strong sense of purpose, your work will drive measurable impact for Podium, our customers, and their customers.
Our AI Marketer experiences empower businesses to streamline their outreach, engage customers at scale, and convert leads more effectively. Your designs will shape how businesses interact with AI-first software products. You'll collaborate closely with stakeholders to deeply understand user needs, conceptualize innovative solutions, and refine designs based on feedback. Your work will play a key role in transforming how businesses connect with their customers, driving seamless experiences and measurable success.
What you will do:
- Lead the design of end-to-end features for various product areas leading to business impact for Podium and our customers. This includes product areas such as AI employees, automations, and bulk messaging.
- Define and influence strategies for product development and user experience in collaboration with leadership.
- Drive the evolution of style standards across desktop and mobile to deliver efficient, cohesive user experiences.
- Conduct user research to understand our customers and their needs.
- Work cross-functionally with Product, Marketing, and Engineering partners representing design at Podium, providing and seeking feedback, and participating in feature prioritization and planning.
- Seek out feedback from peers, executives, and customers and apply what you learn to elevate your design solutions.
- Mentor and grow Product Designers early in their career
- Participate in recruiting and interviewing design candidates to help build an excellent Product Design team.
What you should have:
- You have an excellent portfolio showcasing a strong foundation in typography, interaction design, and visual design.
- You have case studies that demonstrate your ability to design solutions that meet user needs, product requirements, and business goals across mobile, web, and desktop applications.
- A proven ability to lead through ambiguity leveraging design processes to balance exploration with the urgency of delivering impactful results.
- Experience designing with AI tools or contributing to AI-centric products is a plus–but a strong enthusiasm to innovate in this space is essential.
- You have experience in product design organizations and working cross-functionally with Product and Engineering to develop strategy and rationale for new features and product directions.
- You're an excellent facilitator and are comfortable leading teams through ideation, research, and the natural ambiguity that occurs when defining new features.
- You have excellent written and verbal skills. You clearly explain design decisions and rationale grounded in design and usability principles, even to team members who don't share your background.
- Understanding of technical constraints and can effectively balance quality and speed.
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with competitive company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
- Additional benefits for fully remote employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status
Top Skills
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
