Staff UX Designer

Who we are:

Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth.

Read this first (optional, but encouraged depending on the role): Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply. We'd love to have a chat to see what skills/experiences you are able to bring to this team.

We are seeking a Staff User Experience (UX) Designer to play a critical role in designing and improving the user experience across our SaaS platform. This role focuses on advanced UX research, strong design execution, and collaboration with cross-functional teams to deliver exceptional, user-centered outcomes. You will contribute to key projects, help maintain our design standards, and work to solve complex user challenges.

Responsibilities of a Staff UX Designer:

• Conduct user research, including interviews, usability testing, and competitive analysis, to uncover actionable insights.
• Develop personas, journey maps, and other deliverables to guide design decisions.
• Partner with product managers, engineers, and stakeholders to align user-centered solutions with business goals.
• Ensure adherence to usability and accessibility standards (e.g., WCAG 2.1 or higher).
• Create intuitive and visually compelling interfaces that align with brand guidelines and enhance user engagement.
• Collaborate with cross-functional teams to iterate on designs, incorporating feedback and testing results.
• Contribute to Mediafly’s design system, ensuring consistency, scalability, and adherence to standards.
• Drive high-impact design initiatives that balance user needs, technical constraints, and business objectives.
• Advocate for research-driven, user-centered decision-making throughout the organization.
• Work closely with product managers and engineers to ensure designs are implemented effectively and efficiently.
• Iterate on designs based on usability testing and user feedback, ensuring designs meet user needs and business goals.
• Document design decisions and provide clear guidelines for implementation.

You will be successful in this role if you have:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field preferred.
• 5-6+ years of UX design experience, including 2+ years at a senior level.
• Strong portfolio showcasing expertise in UX design, information architecture, and user research.
• Proficiency in design tools such as Figma, Sketch, or Adobe XD.
• Advanced knowledge of usability and accessibility standards (e.g., WCAG) and inclusive design principles.
• Proven ability to lead design initiatives for complex SaaS platforms, preferably in a B2B environment.
• Excellent collaboration and communication skills, with the ability to influence stakeholders.
• Experience working in Agile or Lean environments.
• Familiarity with analytics tools (e.g., Google Analytics, FullStory) to inform design strategies.
• Working knowledge of CSS/HTML is a plus but not required.

Why Mediafly?

Remote based in Canada

Flexible working hours

Generous Paid Time Off

Competitive Salary

401K Retirement Plan with Company Match

Transparent Career Paths

Generous Paid Parental Leave

Remote Stipend

Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.

We have over 100 employees located globally. Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.

Mediafly's HQ is based in Chicago, IL.