Who We Are:
With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.
Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
The Staff Software Engineer reports to the Director, Engineering. You have a long track record of changing the direction of engineering organizations at both start-ups and large companies. You will be writing code, designing system architectures, coaching individuals and teams, and leveraging your experience in developing and deploying robust, observable, and performant systems at scale.
What You Will Do:
- Deliver several multi-team projects in parallel or single-team projects of the highest complexity.
- Lead development and guide implementation of the company’s technology strategy, creating technical vision and roadmap on a 12+ month horizon.
- Level up the organization through teaching, coaching, and leading by example.
- Set a technical quality vision and drive the roadmap to achieve it.
- Design enduring system architectures and teach others to do the same.
- Write code. While a smaller part of this role, we’re still small enough that you will have the agency and expectation to get your hands dirty.
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
- Bachelor’s degree with a major in Computer Science, Engineering, Information Systems, or other related majors, or equivalent experience.
- Demonstrated experience building and maintaining multiple high-scale, event-driven, and decoupled systems leveraging modern cloud-based frameworks in e-commerce, fintech, health tech, or similar industries. We like Azure but AWS, GCP, or similar counts.
- Experience working in environments where there are systems, processes, and culture that enable rapid, high-quality development and deployment: CI/CD, automated test practices and infrastructure, production observability, robust feature flagging and experimentation. Bonus for designing and implementing those systems.
- Demonstrated experience in data-first environments where data technology plays a key role in identifying business opportunities.
- Experience mentoring and coaching engineers through the senior level.
- Working knowledge of engineering best practices for privacy and security compliance with PII/PHI: HIPAA, GDPR, CCPA or similar regulatory frameworks.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What Sets You Apart:
- Communication: Demonstrate knowledge to reply and receive information to and from others.
- Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
- Conflict Resolution: Demonstrates knowledge in resolving disagreements through a peaceful process.
- Detail Oriented: Demonstrates knowledge in paying close attention to minor details.
- Interpersonal: Demonstrates effective interactions with individuals.
- Listening: Demonstrates knowledge in understanding a message others convey.
- Time Management: Demonstrate ability to manage your time productively and efficiently.
What Sets Us Apart:
It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include:
- Professional growth opportunities with compelling career paths
- Healthy work-life balance culture with paid time off (PTO)
- Medical, dental and vision insurance for full-time team members
- 401K savings plan with employer contribution match
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
Privacy Policy
What We Do
At Synapse Health, we’re on a mission to transform the Durable Medical Equipment (DME) industry with innovative solutions that improve experience, accountability and transparency for all.
Synapse Health is a patient-focused, end-to-end technology-enabled solution that streamlines the entire DME process. We connect all the dots from the time an order is placed to the moment it is delivered to the patient (including administrative tasks like billing). We act as a catalyst for change across the DME ecosystem by connecting patients, prescribers, DME providers and payors, providing a seamless, efficient and positive experience.
Our solutions work in the background to manage every aspect of the DME process, providing real-time, accurate clinical and order information. This allows us to address patient needs faster and ensures orders are accurate and cost-effective. By improving accountability and transparency for all stakeholders, we are enhancing the overall experience. Together with our DME provider and prescriber partners, we provide patients with what they need, when and where they need it, simplifying the process and delivering better outcomes for everyone involved.
Why Work With Us
Our culture is built on a person-first mindset, starting with how we treat our team members and extending to the care we provide. We focus on fostering a warm, supportive environment that values each individual. Our mission-driven approach encourages transformation in healthcare, ensuring patients experience genuine, compassionate care.