🚀 Series B SaaS & international team
📍 Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)
💡1:1 Coaching sessions with our resident coach
About CloudTalk:
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
The Challenge Ahead:
As a Staff Software Engineer at CloudTalk, you will play a pivotal role in shaping the technical direction of our products and contributing to the success of our engineering team. You will be responsible for designing, developing, and maintaining high-quality software solutions that meet the needs of our customers and align with our company's goals. This position offers an exciting opportunity to work on challenging projects, collaborate with cross-functional teams, and mentor junior engineers.
At CloudTalk, senior engineers are part of the Architecture guild, it is expected that you will play a key role in shaping our architecture and architecture decisions.
Your first goal will be to map our current architecture and create a vision where we want to get to and help execute on that vision. Later on you might be a part of the team working on an architecture problem, mentoring others and when the job is done in that team you’ll move to another one.
What's in it for you:
- Leadership & Impact: Shape technical direction of our product and collaborate closely with C-level execs.
- Innovation: Help build the #1 AI business communication platform
- Community: Step into a vibrant, global community of CloudTalkers. Check out our on Instagram
What you will do:
- Provide technical leadership and guidance to the engineering team
- Collaborate with product managers and other stakeholders to define technical requirements and project goals
- Drive the implementation of best practices, coding standards, and design patterns
- Design and develop robust, scalable, performantand maintainable software solutions
- Lead the implementation of complex features and modules
- Conduct thorough code reviews to ensure code quality and adherence to coding standards
- Actively contribute to the ideation and implementation of innovative solutions
- Solve complex technical challenges and troubleshoot issues in a timely manner
- Stay abreast of industry trends and emerging technologies to propose improvements to current systems
- Mentor and coach junior engineers, fostering a culture of continuous learning and professional development
- Collaborate with cross-functional teams, including product management, and operations, to deliver high-quality software products
What we are looking for:
- 8+ years of hands-on software development experience
- Proven expertise in Go, Node.js and other programming languages. At this level you should be a programming polyglot rather than focused on one language
- Good knowledge of Kubernetes
- Strong understanding of software architecture, design patterns, and best practices
- Excellent problem-solving and debugging skills
- Demonstrated experience in mentoring other SW Engineers
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
- Effective cross functional communication and collaboration skills
Why you will love to be a CloudTalker:
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
⏳ Flexible working hours
🤩 Home office budget
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️ Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to expect from our hiring process:
1. 30-min Interview with our Talent Acquisition Team
2. 60-min Interview with our R&D Leader and Senior Engineering Manager
3. 120-min System Design Interview
4. 45-min Culture Call
5. Virtual coffee with our CEO and CPTO
6. Offer
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our .
Top Skills
What We Do
Calling software for scaling businesses.
With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.
The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
