Staff Software Engineer (Cloud/Infrastructure)

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to increase value by unlocking real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to understand consumers better. Our bespoke platform handles millions of transactions per day. It considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams, and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

As a Staff Software Engineer at mParticle by Rokt, you will serve as a distinguished individual contributor and technology expert. In this role, you will take ownership of key components within the Rokt product, focusing on delivering features while championing technical excellence across the engineering organisation.

In this role you will be encouraged to influence our technology direction, establish innovative programs, and own architectural solutions. This role requires a commitment to engineering excellence, including setting best practices, leading complex projects, and designing high-performance systems. Leadership qualities are paramount, with a focus on promoting innovation and mentoring to enhance both technical and leadership skills. If you are a strong individual contributor with a passion for shaping the future of technology, this role offers a unique opportunity to drive innovation and excellence at Rokt.

We are looking for a Staff Software Engineer (Cloud/Infrastructure)

Target total compensation ranges from $435,000 - $514,000, including a fixed annual salary of $285,000 - $315,000 (with superannuation for AU roles), an employee equity plan grant, and world-class benefits. 

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

• Interface with engineering leaders across the business to drive initiatives and scale
• Solve technical problems of the highest scope, complexity, and ambiguity as an individual contributor and hands-on software engineer
• Proactively identify and propose improvements to the current system architecture that emphasises performance, reliability and scalability
• Effectively collaborate with the global Product & Engineering leadership team on highly complex system topics, planning and resourcing topics, and architectural decisions
• Teach, grow and mentor the team, and provide advice to other domain experts, and individual contributors, across several teams

Requirements

About You:

• 10+ years of experience in commercial software development experience designing, building, and operating distributed systems.
• Expert-level software engineering skills in a complex environment, and the ability to be a polyglot engineer and pick up new languages as needed. We primarily work in Python and Terraform but interact with many other languages, so the ability to work across multiple languages is essential.
• Extensive experience working with cloud-based applications and architecture (mParticle's systems are hosted in 4 separate global regions on AWS).
• Strong system architecture design experience and understanding; space/time complexity, API contract design and stewardship, cloud-based infrastructure (AWS/GCP).
• Deep knowledge and experience working with multi-petabyte-scale distributed data architectures at scale
• Extensive experience working on some of the most complex and large-scale systems in the market is essential, as we're looking for someone who can come in and level up on a system that will handle billions of event batches every day.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! [US ONLY]
• Dog-friendly office [NY OFFICE ONLY]
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps