Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Attentive team
Have you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
About the role
Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.
As a Staff Software Engineer on the BI Tooling & Platform team, you will have the opportunity to shape the foundation on which our metrics are built and retrieved. You will collaborate with talented engineers, product managers, and other internal stakeholders to create innovative applications that empower our BI Team to deliver metrics that our customers trust and rely on.
What You’ll Accomplish
- Collaborate and negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques
- You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
- Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
- Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps
- Mentor junior engineers on the team
Your Expertise
- 7+ years of professional experience in software development focusing on backend systems
- Advanced proficiency in Java, with a deep understanding of object-oriented programming principles
- Hands-on experience designing and developing microservices, GraphQL, and APIs
- Skilled in working with both relational and non-relational databases, as well as streaming technologies
- Proven track record of architecting and delivering high-scale, high-quality applications
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
- Comfortable navigating ambiguity and translating business objectives into clear, actionable deliverables
- Enthusiastic about exploring and adopting new technologies, with a pragmatic approach to selecting tools that align with project goals
Nice to Haves
- Proven experience working with data, including SQL, data analysis, and data engineering
- Strong familiarity with AWS services, cloud infrastructure, and workflow orchestration tools like Airflow
- Experience with messaging systems or streaming platforms such as Kafka or Pulsar
- Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration
What We Use
- We have access to Python, Snowflake, SQL, DBT for analysis
- Our data visualization tool is Looker
- Our product backend is Java and Python microservices coupled with Spark, Kinesis, Airflow, Snowflake, and Postgres, all hosted on AWS
- Our team supports stakeholders from Client Strategy, Product Management, Sales, Marketing, Finance, Engineering, Designers and the Leadership Team
- We believe our company will win in the long run through product innovation and data-driven decision-making
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $156,400 - $240,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MS1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.