Staff Product Manager, Developer Experience

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Harness is seeking a Staff Product Manager, Developer Experience to drive the definition, development and adoption of products under our Developer Experience pillar. 

In this role, you will own technical, end-to-end product initiatives—from identifying user needs and defining requirements to working across several teams to ensure successful delivery. You’ll work closely with customers and engineering teams to guide product development, ensure technical feasibility and high-quality execution, and find innovative ways to efficiently solve complex developer experience challenges.

This is a high-impact, high-visibility individual contributor role that requires technical depth and effective cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

• Build product roadmap based on customers needs, business goals, market and technology trends
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Define detailed technical product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Collaborate closely with engineering to ensure technical feasibility and the timely delivery of high-quality features
• Collaborate with UX teams to deliver intuitive and delightful end-user experiences 
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with SRE, and release teams to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support the creation of customer-driven messaging and content

• Bachelors in Computer Science or a related field, or equivalent experience is required
• 5+ years of experience in product management with enterprise SaaS / Cloud companies
• 3+ years of experience managing technical products and delivering solutions that enhance developer experience and productivity.
• You can operate in a dynamic environment, and are able to adapt quickly 
• You are technically strong and are able to understand architecture, engineering decisions, and can work closely with developers to ensure high-quality implementation.
• You are customer focused and passionate about solving real-world developer challenges
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written
• Prior experience as a software developer and/or Startup experience is a big plus
• Experience with Internal Developer Portals or Cloud Development Environments is a big plus.

• 3 days in a week at our Bangalore office

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible work schedule
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• Harness Recognized in Inc.'s Best Workplace Awards 2022
• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.