Yalo!
Hi! We’re Yalo!
We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.
Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.
At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!
Your Mission
We’re looking for a Staff Product Manager to lead our AI product direction and build the next generation of intelligent agents. You’ll be at the forefront of developing conversational AI agents that engage with customers, as well as internal AI agents that empower teams.
These agents will drive core sales and marketing use cases—like lead generation, qualification, follow-ups, and customer support—making them smarter, faster, and more human-like. You’ll work hand-in-hand with engineers, designers, and customers to turn AI capabilities into real product value.
This is a hands-on, high-impact role based in Mexico City, with lots of room to learn, grow, and shape the future.
What You’ll Do 🧠
- Lead the vision, strategy, and execution for AI-powered agents at Yalo—both internal and customer-facing.
- Build and iterate on agentic experiences that automate key workflows across the sales and marketing journey.
- Partner closely with engineering, design, and AI teams to ship quickly and learn constantly.
- Prototype, experiment, and tinker with LLMs, prompts, tools, and workflows to unlock real customer value.
- Work directly with customers to understand problems, validate solutions, and deliver measurable results.
- Define success metrics and build systems to monitor and improve AI performance over time.
- Stay on top of what’s happening in the AI space, bringing fresh ideas and opportunities to the table.
Job Requirements 💻
We’re more interested in your potential and track record of learning and building, than in rigid credentials. If you see yourself in this role—even if you don’t meet every bullet—please apply.
- 5+ years of experience in product management or a similar role where you’ve built and launched products.
- Familiarity with basic software and AI concepts—you can understand technical diagrams, work with engineers, and aren’t afraid to write a simple script or SQL query to explore an idea.
- Demonstrated experience shipping user-facing features or platforms, ideally with some exposure to AI or automation.
- Curiosity and hands-on experimentation with LLMs, prompt engineering, or agents—even if through personal projects.
- Strong problem-solving and analytical skills; you’re comfortable working with data to make decisions.
- Excellent communication and storytelling skills in both English and Spanish.
- Collaborative mindset—you’re energized by working with cross-functional teams and customers.
What We Offer 🥰
- Unlimited PTO policy
- Competitive rewards on the market range
- Flexible hours driven by results
- International teamwork
- You and nothing else limit your career here
Our Values
🌎 We care – About each other, our customers, and our impact.
🔍 We keep it simple – Focus on what matters.
🚀 We make it happen – Action over perfection.
🏆 We strive for excellence – Always growing, always improving.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
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