Staff Product Designer

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

You will help define the future of Harness product experiences. You can envision the complex UX landscape of software delivery and can craft an unrivaled experience for our customers while you inspire teams around you to reach higher standards. You are opinionated - your instincts sharpened by your years of designing for complex domains, and you ship world-class products. And yet you remain curious, you learn from customers, experts around you and you pursue excellence in product design.

In this role, you will apply your skills to perform research, design processes and go from idea to product design specifications. You’ll collaborate with other members on the UX team, Product Management, Engineering and Customer Success teams. You will conduct customer research, evaluate the usability of existing products in the software delivery ecosystem to better define simpler solutions, and explore forward-looking work to bring our roadmap to reality. You also get to own the outcome following up with customers post launch; you’ll measure impact and continuously improve the quality of Harness as experienced by customers.

• Own and drive design problems from the ideation to the execution
• Manage your own priorities, influence roadmaps, facilitate user research, and guide cross functional team agreement and consensus 
• Demonstrate success as defined by a team sentiment, provide inspiring design, with the cohesiveness of the user experience, impact, ease of use, and beauty of the final product
• Serve as a bridge connecting design, product, engineering, and marketing teams
• Show deep empathy - for both the customer and your team’s goals

We seek someone who has shipped world class products in the enterprise space - who has seen the product through multiple releases and managed to bring about remarkable improvements through the product lifecycle.

• An online portfolio demonstrating excellence in thought and execution
• 7+ years of experience including 1+ years working in an enterprise environment; or any combination of education and experience which would provide an equivalent background.
• Familiarity with enterprise and/or cloud products(e.g. AWS, Azure and GCP), CI/CD tooling
• Initiative, self-sufficiency with can-do attitude, and the desire to co-lead multiple projects and initiatives in a fast-paced environment,  when strategy and requirements evolve 
• Keen ability to grasp complexity quickly and to focus on key issues
• Ability to think long- and short-term to meet the constraints of the product requests while iterating toward a future vision
• Commitment to exquisite craftsmanship
• Enthusiasm and positive energy (bring it!

• Remote from within the U.S 

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

The anticipated base salary range for this position is $160,000 to $183,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• SF Business Times - 2024 - 100 Fastest-Growing Private Companies in the Bay Area
• Forbes - 2024 America's Best Startup Employers
• SF Business Times - 2024 Fastest Growing Private Companies Awards
• Fast Co - 2024 100 Best Workplaces for Innovators

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.