Staff Product Designer

About the opportunity

In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, you differentiate using content, and you achieve your goals with content. Content is what powers every single experience throughout our day. The Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs.

Contentful is a customer-centric platform company that's passionate and opinionated about content management and delivery within digital teams and leveraging the value of content throughout the digital organization.  To help us nurture our design practice, we're seeking an experienced Staff Product Designer.

You will drive UX for a team that builds Contentful’s new product, Studio. Studio empowers digital team customers to visually and dynamically assemble visual experiences at scale. You will shape the future of this product in collaboration with cross functional partners and other Studio designers. This is a hybrid in person and remote role, and this person will collaborate with a team in downtown Denver at least once per week. 

What to expect?

Alongside product and engineering managers, you’ll support your product line during discovery, solutioning, delivery, and iteration. You’ll work collaboratively with a Sr. Design Manager in the US and with design partners in Berlin. Contentful’s US based Prod Dev team is young, which means you will have an incredible opportunity to join us on this journey to do meaningful, challenging work while growing your career.

• Translate strategy into a structured design process, and assist in requirements definition
• Lead design projects on your team by crafting and delivering best in class UX, UI and interaction design documentation
• Partner with product managers, and engineer leads in identifying and defining the most impactful problems to solve based on user centered research and ananlysis
• Partner with Contentful’s design system designers to mature Studio’s use of Contentful’s open source design system
• Take a proactive role in ensuring quality of output
• Build iteratively and experiment to grow a new product
• Conduct  primary research including in depth interviews and usability testing,  in order to deeply understand customer needs and challenges
• Take the user’s perspective and explore solutions from multiple directions
• Hands-on create design archetypes, e.g. customer journeys, system maps, user flows, prototypes, UX copy, etc.
• Facilitate team discovery workshops and align the team on the context of the opportunities to be ceased
• Participate in critques, and provide peer mentorship to other designers in the organization to continuously raise our quality bar 

What you need to be successful?

• 6-8 years of relevant experience
• Excellence in UI and visual product design skills
• Strategic UX thinking and problem solving 
• Self starter, organized and driven
• Comfortable navigating ambiguities and capable of making bold decisions
• Comfortable working with a global company with offices in US and EU
• Proven ability to create alignment on cross-team product challenges
• Comfortable with technical complexity
• Strong conceptual skills to design for complex scenarios
• Strong communication skills and confidence in communicating with company leadership
• Proficiency in meeting and workshop facilitation
• Experience working with design systems and strong knowledge of interaction patterns 
• Experience in running user research and testing activities
• Experience growing 0 to 1 products is a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

The application deadline is 1/15/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $192,000 - $215,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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