Staff IT Software Engineer - Salesforce

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As the Salesforce Developer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.

We are looking for a rock star to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.

You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues – creating consensus and clear strategy where appropriate.

Your Impact

• Make it possible for the world’s leading cyber-security company to market, sell, quote, fulfill, and support amazing products that scale and protect our digital way of life in the era of Cloud Computing, Big Data, and AI
• Work with one of the larger Salesforce implementations, bringing your knowledge of how to develop high-quality solutions – and, more importantly, your hunger to learn and develop new technologies
• We are seeking a highly skilled Senior Salesforce Engineer to lead our efforts in optimizing and maintaining our Salesforce org - This role involves enhancing system performance, ensuring data integrity, and implementing best practices to maximize the efficiency of our Salesforce environment
• Analyze current Salesforce org configurations and workflows to identify areas for improvement
• Implement solutions to streamline processes, reduce redundancy, and enhance user experience
• Collaborate with stakeholders to gather requirements and translate them into technical specifications
• Maintenance and Support
  • Monitor system performance and resolve issues proactively to minimize downtime
  • Conduct regular audits of data quality and integrity, implementing corrective actions as necessary
  • Provide ongoing support and training to users, ensuring they are equipped to leverage Salesforce effectively
• Development and Customization
  • Design and develop custom applications, workflows, and reports using Apex, Visualforce, and Lightning components
  • Integrate Salesforce with other systems to ensure seamless data flow and enhance functionality
• Best Practices and Documentation
  • Establish and enforce best practices for Salesforce development and configuration
  • Maintain comprehensive documentation of system configurations, processes, and procedures
• Collaboration and Leadership
  • Work closely with cross-functional teams, including IT and business units, to align Salesforce capabilities with business objectives
  • Mentor junior Salesforce engineers and provide guidance on complex projects

Qualifications

Your Experience

• BE/B.tech Engineering or equivalent technical degree is mandatory or equivalent military experience required
• An overall experience of 8+ years in Salesforce.
• Should have relevant experience in Salesforce development - Optimization of Salesforce Platform
• Proven track record of optimizing Salesforce orgs for performance and user experience

Technical Skills

• Proficiency in Apex, Visualforce, Lightning components, and Salesforce APIs
• Strong understanding of Salesforce architecture, data models, and security best practices
• Experience with data migration tools and strategies
• Multi-year, enterprise software coding experience with Lightning, LWC, Apex, Visualforce, REST, Javascript, CSS, web design, and UX design
• Must have Hands-on, practical experience designing and developing for Optimization of Salesforce Platform and Communities
• Proven track record of designing, developing, reviewing, testing, mentoring team members, help with design for juniors, conduct design reviews, delivering scalable, high-quality solutions on Salesforce – and the real-time ability to describe these solutions and iterate on them in the interview
• Ability to work in a dynamic, fast-paced environment, pick up new skills quickly, and propose highly innovative solutions to a problem you have never seen before
• Track record of creativity, problem-solving, and good quality development and time management

Certifications

• Salesforce Certified Application Architect or Salesforce Certified Technical Architect (preferred)
• Additional Salesforce certifications (e.g., Administrator, Developer) are a plus

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to keep up with current technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology
• Working closely with the team at HQ in California, including working with business partners to collect requirements and conduct UAT sessions 

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once in a lifetime opportunity. You’ll be joined with the brightest minds in technology, creating, building, and supporting tools that enable our global teams on the front line of defense against cyberattacks.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.