Staff Data Scientist, Strategic Business Analytics

About you

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering. 

About this role 

Udemy is looking to hire a talented Staff Data Scientist for the Business Analytics team which is responsible for providing insightful analyses and dashboards to drive informed decision-making and improve business performance. Areas of responsibility will include user LTV and segmentation, understanding of Consumer business performance, and deep dives into content and instructor trends. The Staff Data Scientist will play a pivotal role in (1) delivering detailed analyses and intuitive dashboards to highlight and monitor key trends, (2) understanding needs of individual users and instructors on a global scale, and (3) translating data into meaningful insights to support decision-making.   

This role will partner with leaders across Analytics/Data Science, Finance, Content, Product, and Marketing teams to define and implement metrics evaluating the health of the business and driving successful decision-making. Success in this role requires strong skills in analytical problem solving, SQL, Python/modeling experience, Tableau/data visualization, large-scale database solutions, and cross-functional collaboration. A successful candidate will be a self-starter who has strong attention to detail and is comfortable with ambiguity in fast-paced environments.

What you'll be doing

• Develop and improve upon LTV and segmentation models to strengthen understanding of user behaviors (e.g. user lifecycle, new user acquisition)
• Generate and present insights from your work to both technical and non-technical audiences (e.g Business Performance Review meetings)
• Create comprehensive Tableau dashboards and automated reports to surface user, content, and instructor insights on ongoing basis
• Be hands on with extract, transform, and load (ETL) processes to build data pipelines that support modeling, reporting, and other analytics solutions
• Partner with cross-functional stakeholders and leaders to shape the team’s areas for analyses and then drive execution
• Recognize and adopt data best practices: data integrity, data validation, methods of analysis, and documentation
• Proactively influence prioritization through data-driven insights
• Support ad-hoc data analysis requests from senior leaders

What you’ll have

• BS in Computer Science, Engineering, Statistics, Mathematics, or equivalent practical experience
• 6+ years of hands-on Data Science experience (4+ if PhD)
• Expert skills in SQL and Python. Advanced skills in Excel, Tableau (or other data visualization tool), and ETL tools (e.g. Airflow, dbt).
• Experience in analyzing trends and providing value-added insights through statistical analysis or other advanced analytical method
• Knowledge of data best practices. Can select appropriate method of analysis based on business impact and make enhancements that improve data processes (e.g. when to invest in more advanced model, automating of ad-hoc and manual operations)
• 4+ years of hands-on experience in machine learning, model deployment, or a related technical field
• A track record of being a highly collaborative, team player who can work cross-functionally while balancing multiple projects/competing priorities
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

•  We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
  
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
  
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
  
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the India:

• Core Benefits: Comprehensive medical, life and income protection coverage
• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay
• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
• Retirement: 12% of your base salary or INR 1,800 per month
• Holidays: 25 paid holidays throughout the year plus bank holidays

About our APAC region

When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours. 

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