Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
About Our Team:
At Micron Technology, our team is dedicated to ensuring the highest quality and reliability of our SSD products. We work closely with engineering, business, and customer-facing teams to analyze and resolve returned material cases, driving continuous improvement in product performance. Our collaborative approach allows us to deliver innovative solutions and maintain strong customer trust.
Position Overview:
As an ORA SSD RMA Engineer, you will be responsible for conducting formal Failure Analysis (FA) on customer-returned SSDs, identifying root causes at both electrical and physical levels. You will play a key role in managing RMA critical issues, providing FA reports, and collaborating with internal teams to drive issue resolution. Additionally, you will serve as a technical interface for customer-facing teams, offering data analysis and consultation when needed.
Responsibilities:
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Perform electrical and mechanical failure analysis on SSD customer returns.
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Provide detailed FA reports to external customers and internal stakeholders.
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Manage RMA case escalations, ensuring timely communication and resolution.
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Maintain and develop expertise in failure analysis techniques and methodologies.
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Set up and maintain debug systems for Design of Experiments (DOE) and error duplication.
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Act as an SSD interface for customer-facing teams, providing technical support and insights.
Minimum Qualifications:
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Master’s degree in Electronics Engineering, Computer Engineering, Systems Engineering, or a related field.
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7+ years of technical experience in product engineering, system engineering, product validation, or quality.
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Strong background in failure analysis and system-level testing.
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Proficiency in SSD storage architectures and NAND flash memory functions.
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Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications:
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Experience in the storage industry and customer interface roles.
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Knowledge of PCIe, SATA, and bus tracing for system debugging.
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Strong time management and project management skills.
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Self-motivated with a commitment to continuous technical growth.
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Flexibility to work non-standard hours and travel when required.
The US base salary range that Micron Technology estimates it could pay for this full-time position is:
$118,000.00 - $200,500.00
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses and equity.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [email protected] or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Top Skills
What We Do
We are a world leader in innovative memory solutions that transform how the world uses information. For over 45 years, our company has been instrumental to the world’s most significant technology advancements, delivering optimal memory and storage systems for a broad range of applications.
From smartphones and tablets to PCs and the data centers delivering services to these devices, Micron memory can be found fueling the applications you rely on every day. Micron memory is engineered to meet exacting needs in the most demanding environments across a wide range of applications including AI, automotive, mobile, data center and client. Because data is everywhere, Micron memory is everywhere, too.
Why Work With Us
Global opportunities, team member development, and career advancement—Micron invests in you and celebrates your skills, a growth mindset, and the tenacity to strive. At Micron, everyone innovates.
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