SRE - Cloud Observability

About Us

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SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

SRE - Cloud Observability

Job Description

SUSE is seeking an SRE Engineer to join our Rancher Observability team, supporting our SaaS observability platform. You'll ensure the reliability, scalability, and security of our platform using your expertise in SRE practices, AWS, and Kubernetes.

Working with a talented team of site reliability engineers, you'll maintain and improve our cloud-native infrastructure while collaborating across the organization. Your role will combine hands-on troubleshooting, system design, and automation to enhance our platform's robustness and efficiency.

Position Focus Areas

- Maintain and optimize our SaaS platform's Kubernetes clusters and AWS infrastructure

- Automate platform provisioning using Infrastructure as Code (IaC) and GitOps

- Design and implement Control Plane features

- Safeguard system reliability, security, and continuity through proactive monitoring, rapid incident response, and resilient disaster recovery.

- Collaborate with development teams on cloud-native applications

Preferred Experiences & Skills

Note: At SUSE, we value a wide range of skills and experiences. While Kubernetes and AWS experience are essential, we don't expect proficiency in all listed technologies. We encourage you to apply if you have experience with similar technologies and are eager to learn.

Essential Skills:

- Experience with Kubernetes/container orchestration in production

- Proficiency in AWS cloud technologies and services

- Understanding of SRE practices (SLOs, SLIs, error budgets)

- Experience with monitoring tools (Prometheus, Grafana)

- Infrastructure as Code experience (Terraform)

- Scripting skills (Python, Bash, or Go)

- CI/CD and GitOps practices

- Strong Linux/Unix systems knowledge

Additional Experience:

- Disaster recovery and high availability strategies

- Incident management and root cause analysis

- Networking concepts in cloud environments

- Security best practices and compliance frameworks

- Go programming experience

Personal Attributes

- Strong communication and problem-solving skills

- Proactive approach to technical challenges

- Enthusiasm for learning new technologies

- Collaborative team player

- Focus on quality and customer needs

- Commitment to continuous improvement

Job

Software Engineering

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. 

SUSE Values 

• We are passionate about customers 

• We are respectful and inclusive  

• We are empowered and accountable   

• We are trustworthy and act with integrity  

• We are collaborative  

• We are SUSE!