601 Hawaii St, El Segundo, California, 90245-4814, United States of America
UX Researcher
We are looking for a UX Researcher who brings the ability to dive into a problem space, ask the right questions, and advocate for the needs of the user within the design process. Be it through the creation of research plans, personas, journey maps or more, the researcher communicates the needs of the users to stakeholders, designers, product managers, and developers.
We are seeking people with flexibility and creativity in their approach to research. A good candidate will be able to communicate research findings in a way that is both diplomatic and persuasive.
Experience 3-5 years
As part of your job, you will
- Partner with product managers, designers, other researchers, and leadership to understand requirements and plan upcoming research. Minimize bias and ensure research results are highly useful.
- Understand current-state services. Discover unidentified or unmet needs. Obtain approval to move projects forward.
- Recruit test participants and manage participant scheduling.
- Create interview, concept or usability study scripts. Develop and deploy surveys.
- Moderate or note-take during in-person and remote tests and interviews.
- Analyze qualitative and quantitative data. Synthesize observations with the product team and research lead.
- Produce research reports with clear and actionable recommendations.
- Effectively communicate research findings (including visual representations of data, highlight videos, slide decks, etc.).
- Some travel required.
We are looking for
- Experience in an applied research setting, including experience integrating user research into product designs, design practices, and process change management.
- A solid grasp of user-centered design and usability.
- Must have some background with personas and segmentation
- A strong understanding of strengths and shortcomings of a wide range of research methods, including when and how to apply them.
- Ability and willingness to adapt the UX research process to an agile environment.
- Excellent interpersonal, communication, and collaboration skills.
- Open to receiving feedback and constructive criticism.
- Ability to plan own work on multiple concurrent projects, with minimal supervision while executing against deadlines.
Bonus Skills
- Some understanding of design and prototyping tools
- Experience in healthcare
- Pendo, Mixpanel, or Salesforce software experience
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$78,000.00 - $131,500.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Top Skills
What We Do
The name DaVita is an adaptation of an Italian phrase meaning “giving life.” We give life every day for our patients needing dialysis. Our mission is to be the Provider, Partner and Employer of Choice, and we are building the greatest health care community the world has ever seen, guided by our core values of: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients – and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.
