At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Are you a Sr UX/UI Designer, whose excited about creating solutions that meet customer needs while aligning with business priorities by bringing the brand to life in meaningful way? If so...your solutions will be promoting digital and mobile adoption—all in a manner that is easy to use, and as efficient and simple as possible for our customers. Check it out...
As a Member of Our Team, You Will...
- Work collaboratively with other teams taking a project from conception, through analysis, prototyping and testing, visual design, and finally to implementation ensuring the customers' view remains the focus.
- Be responsible for a number of products that have great volumes of data, frequent changes and require summarization and categorization with drill downs and expansions. The complexity and depth of the data require creative and innovative interactions for the users to understanding what they are viewing, analyzing and impacting. This multidiscipline position requires a systems-savvy person that is equal parts: experience architect and visual designer.
- Follow a customer-centered design process, understanding real customers—their goals, aptitudes, experiences, needs, motivations, and context. In this role you will approach design in a manner that finds the harmony between customer needs and desires, business goals and objectives, and technical capabilities.
- Work closely with product managers, their teams and software developers to determine necessary features and drive the design of products.
- Play a key role in translating industry experts’ insights and customer needs into great design that addresses requirements and creates elegant solutions.
We Have Core Job Duties & Responsibilities...
- Design and deliver compelling, end-to-end customer experience solutions for multiple products and platforms, from assessing and defining customer needs to delivering concepts, to defining and elevating features, to presenting and evaluating prototypes, to addressing customer feedback.
- Create UI designs for responsive web and native mobile experiences, ensuring that design meets acceptable standards for quality and continuity with other Mr. Cooper products and digital touch points
- Leverage site maps, navigation maps, page flows, and other design artifacts to create sketches, conceptual designs, storyboards, usage scenarios, and prototypes.
- Work with developers and software engineers, project managers and QA—engaging throughout design/build process to ensure highest possible outcomes for products.
- Support customer insights initiatives, including focus groups, design validation, usability testing and ethnographic/observational research.
The Desired Skills You Bring...
- Significant digital and mobile visual design experience
- Strong visual design skills with an interesting portfolio of work
- Experience creating storyboards, concepting and improving user process flows, as well as other design artifacts.
- Proficiency in Sketch is critical. Experience with Zeplin, Photoshop, Illustrator, Invision, After Effects, or other visual design tools helpful
- Proficiency in Figma is a plus
- Excellent visual design skills with sensitivity to user experience interaction across touch points and systems
- Ability to present your designs and solutions to various stakeholders in a compelling way
- Ability to solve problems creatively and effectively
- Up-to-date with the latest UI trends, techniques, and technologies
- BFA/BS/MS in Graphic Design, Human Centered Design, Interaction Design, or related field of study preferred
- Experience working in an Agile/Scrum development process
- Proficiency in HTML, CSS, and JavaScript for rapid prototyping is a plus
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
022976
Job Category:
Information Technology
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
Top Skills
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
_2.png)
.JPG)
_2.png)
