At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.
We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.
If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.
At ExtraHop, we create great products because we give talented employees the freedom to be intellectually curious and creative. We seek a diversity of perspectives and foster employee quirkiness and spunk to help drive innovation. Every ExtraHop employee knows that we’re all in this together and that work is an important part of life so it should be fun.
Duties And Responsibilities
- Deliver virtual and in-person instructor-led training to external and internal technical professionals
- Travel as needed up to approximately 25% of the time (US and International)
- Leverage technology platforms for VILT delivery and the enrichment of on-site sessions
- Assist in maintaining and enhancing education service offerings through iterative development of internal and external resources (e.g. instructor scripts, session summaries, agendas)
- Support development and maintenance of self-directed online materials with technical reviews and content outlines
- Attend scoping meetings with customers as needed to provide training recommendations
- Collaborate with support staff to identify new training opportunities
Required Qualifications and Experience
- Four-year degree or equivalent in a related discipline such as information technology, computer science, business, or engineering
- Charisma and a passion for promoting cutting-edge technology
- 5+ years experience delivering high-quality technical training
- Professional presentation skills including the ability to deliver in-depth technical content with enthusiasm
- Knowledge of the instructional design process
- Strong technical writing skills
- High-level knowledge of enterprise IT organizational, business, and technical environments
- IT Operational experience
- Knowledge of “wire data” including application protocols
- Ability to learn complex, difficult concepts with minimal assistance
- Excellent organizational, analytical, problem-solving, and communication skills
- Client-focused attitude and experience as a customer advocate
- Specific knowledge and application of IT services including application performance, troubleshooting, and networking basics a plus
Preferred
- Technical certifications in security and/or networking
- Experience in multimedia development or LMS administration
- Fluency in German, French, or Spanish
ABOUT EXTRAHOP
ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer, and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity.
Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
*Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.
We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.
We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.
Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.
Ready to join us? #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote
Top Skills
What We Do
ExtraHop secures the hybrid enterprise through network detection and response. ExtraHop provides cloud-native network detection and response for the hybrid enterprise. Our breakthrough approach analyzes all network interactions and applies cloud-scale machine learning for complete visibility, real-time detection, and intelligent response.
Why Work With Us
We are ExtraHoppers. We like what we do and the people we do it with. We don't just solve problems for our customers, we help them rise above the noise of threats, alerts, and corporate gridlock to realize true security and exceptional performance.
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