Sr. Implementation Manager, MDM/PIM

Posted 9 Days Ago
Hiring Remotely in USA
Remote
Senior level
Software
The Role
The Sr. Implementation Manager will oversee the end-to-end delivery of Knowde’s product implementations, managing project timelines, budgets, and client communication. This role includes developing project plans, handling risks, and ensuring adherence to project goals using methodologies such as Agile and Waterfall.
Summary Generated by Built In

​​About Knowde

Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data. Knowde provides touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation, helping Chemical Industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value — sales, regulatory, supply chain and, of course, their customers. More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth.

We’ve raised over $175M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision.

Come Join Us!

Our implementation team is hiring an accomplished Sr. Implementation Manager! This high-impact role will regularly partner with internal and client teams in order to achieve successful end-to-end implementation of Knowde’s products and services. 

Responsibilities:

  • Lead and manage end-to-end project delivery, from planning through to execution and closure. 
  • Develop, maintain, and execute detailed project plans and other project collateral, including timelines, milestones, resource allocation, and budget management.
  • Collaborate with the broader project team including the solutions manager, architect, and CSMs throughout the project to refine deliverables and ensure client and internal adherence to project scope, goals, and deliverables.
  • Manage project scope, timelines, schedules, budgets, teams, and reporting for internal teams and external client teams.
  • Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed. 
  • Act as a primary point of contact for clients, internal and external stakeholders, and cross-functional teams. 
  • Continually optimize delivery processes and bring best of the solution to each client use case
  • Drive projects forward with systems implementation process methodology including Waterfall and Agile approach

Qualifications: 

  • Proven experience managing technically complex data implementation projects as a Technical Project Manager or similar role in a growing tech startup (MDM / PIM experience preferred)
  • Expert client and stakeholder relationship management skills
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
  • Experience with agile development methodologies and tools (e.g., Jira, Confluence)

Our Perks & Benefits

  • We offer “Knerds” a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • 401K program to help you invest in your future
  • Education & learning stipend for personal growth and development
  • Fully remote position
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family

Our Commitment

At Knowde, we are passionate about fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds, as we believe diversity enriches our performance and products. We're on a mission to revolutionize the digital strategy in the chemical industry, and we invite you to be part of this transformative journey.

Top Skills

Mdm
Pim
The Company
HQ: San Jose, CA
233 Employees
On-site Workplace
Year Founded: 2017

What We Do

Knowde is the leading marketplace for ingredients, polymers, and chemistry. For the first time ever, R&D teams and buyers can search, learn, engage, sample, quote and purchase from every major producer on earth – all in one place. Knowde provides chemical producers the technology required to move online quickly and meet the new needs of customers who want a better online buying experience.

Marketplaces have modernized major industries, and Knowde is bringing this same transformation to the chemical industry. Knowde is the only venture-capital backed chemical marketplace, trusted by industry-leading chemical producers across the globe. Knowde offers access to over 6,000 suppliers and 150,000 chemical products.

We believe in the power of chemistry. We believe in the power of chemists. We strive to optimize your journey to market so that you can continue to innovate and make a rich global impact. We are a team of contrarians, groundbreakers, and pioneers. Join us in disrupting the largest industry on Earth.

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