Company Description
Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a start-up. In addition to the U.S. headquarters and other facilities in the U.S., the company has international presence in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At Solidigm, we view problems as opportunities to define innovative solutions that hold the power to change the world and unleash the potential technological needs that the future holds. At Solidigm, we are One Team that fosters a diverse, equitable, and inclusive culture that embraces individual uniqueness and empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions. You can be part of the takeoff of an innovative business that develops cutting-edge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. This is a golden opportunity for the right applicant to join us and help design, build, and lead Solidigm. We want a diverse team of dedicated professionals who will not just be Solidigm team members but contribute to how we shape the future of the organization. We are seeking applicants who will grow and thrive in our culture; be customer inspired, trusting, innovative, team-oriented, inclusive, results driven, collaborative, passionate, and flexible.
Job Description
Assists in providing technical support for one or many product(s) and/or product family. Responsibilities may include: participating in new product development, representing the customers technical needs, creating competitive analysis from a technical perspective, developing and presenting technical product training materials. Works with the sales team to help resolve customers technical questions, participates in customers visits, and presentations. Owns creation and maintenance of data sheets and application notes. Individuals act as technical experts, consultants, analysts, and program managers. Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education and judgement.
Qualifications
- Sr TME with over 10 years TME experience in Storage solutions and 10 years experience in nonvolatile memory solutions.
- Minimum BS degree in CE/EE/CS with preference for MS degree in related field.
- Customer support experience and engagement of at least10 years, and at least 5 years supporting customers in the PRC.
Additional Information
For California, Colorado, New York, Washington, and remote roles: The compensation range for this role is $130,190 to $232,630. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
What We Do
Solidigm is a leading global provider of innovative NAND flash memory solutions. Solidigm technology unlocks data’s unlimited potential for customers, enabling them to fuel human advancement. Our origins reflect Intel’s longstanding innovation in memory products and SK hynix’s international leadership and scale in the semiconductor industry, Solidigm became a standalone U.S. subsidiary under SK hynix in December 2021. Headquartered in San Jose, CA, Solidigm is powered by the inventiveness of close to 2,000 employees in 20 locations around the world. For more information about Solidigm, please visit https://www.solidigmtechnology.com
