Job Description: Sr. Specialist BMS Platforms, Salesforce Account Engagement & Marketing Cloud Specialist
Key Responsibilities
- Design, manage, and optimize customer journey flows within Salesforce Marketing Cloud and Account Engagement.
- Collaborate with cross-functional teams to understand business needs, prioritize projects, and implement solutions.
- Provide expert support, troubleshooting, and timely resolution of user issues.
- Conduct training sessions to enhance system adoption and user competency.
- Identify and implement process improvements to enhance efficiency within the Salesforce platform.
- Partner with the commercial team to translate business objectives into effective Salesforce journey solutions.
- Lead and participate in Salesforce-related projects from initiation to completion.
Required Skills & Qualifications
Personal Skills:
- Proactive, self-driven, and adaptable, with a positive attitude in a fast-paced environment.
- Willingness to learn and develop new skills.
- Strong team player with excellent interpersonal and influencing skills.
- Effective English communication skills (both oral and written); additional languages are a plus.
- Interest in business processes and systems.
Functional Skills:
- Hands-on experience with Salesforce Marketing Cloud and/or Account Engagement.
- Salesforce Certifications in Marketing Cloud and/or Account Engagement preferred.
- Salesforce Administrator certification is a plus but not required.
- Experience in Project Management or working within project teams.
#Hybrid
#LI-WW2
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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Top Skills
What We Do
Our mission at Circle K is to make our customers' lives a little easier every day. We are part of communities across North America, Europe, Asia, and the Middle East, helping us grow into one of the world’s leading convenience and fuel retail businesses. Our parent company, Alimentation Couche-Tard (“Couche-Tard”), is a leader in the Canadian convenience store industry. Together, we are brightening journeys across more than 14,200 stores in 26 countries worldwide.
We’re all about Growing Together. Learn how you can join our team today: https://workwithus.circlek.com. Work with us, and we’ll make it work for you.
Find out more at https://www.circlek.com/ or connect with us on Facebook, Instagram, or Twitter
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