Sr Solution Architect

CompanyFederal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

Come and join the Strategic Operations Team for Federal Reserve Financial Services (FRFS) FedCash Services (FCS), helping advance our Cash Application Suite that supports the next generation of cash operations technology. FCS provides critical support and strategic direction to the 28 Cash offices across 12 districts which provide currency and coin services to thousands of financial institutions across the United States. This role is focused on our FedCash platform architecture, which provides ongoing technical support to FedCash Technical Services (FTS), Currency Technology and Support (CTS), and FRFS Technology with production and operational support for any issues, development, testing, deployment for any updates and enhancements to FCS applications and automation solutions.

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service. In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization. The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024. Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Job Summary

The Sr Solution Architect is a leader responsible for researching, analyzing, proposing, and designing products and solutions that align with the business and technology needs of the FedCash Services enterprise. Individuals collaborate with business stakeholders, technology providers, and other architects to develop technology and information architectures, strategies, and roadmaps. The level of work required is advanced and staff must be able to work under minimal supervision. This job does not have any direct reports.

Principal Duties and Responsibilities

• Act as consultant with developers, Product Owners, Testers, Training, Implementation and Support staff, regarding the interpretation and execution of the FedCash Suite of Applications including the triage of application defects.

• Provide direction, leadership and guidance in the design, development and ongoing support of automation solutions associated with the Cash business line.

• Contributes to the definition and analysis of requirements for the enterprise to support tactical and strategic business objectives.

• Develops an understanding of the enterprise's IT systems and architectures.

• Influences and communicates with all levels of the FRFS, FCS and cash offices on business, information, and complex technical subjects.

• The individual may be assigned to multiple projects within a Program. Position requires ability to provide analysis of and strategic insight into FCS initiatives, as well as contribute to the development of new products, services, and implementation of initiatives.

• Continuously evaluates applications and operational changes to ensure that the software solutions meet the needs of the business’ long and short-term objectives.

• Build relationships with peers to achieve objectives and build relationships with colleagues to work as one team.

Education and Experience

• Bachelor’s Degree preferred or equivalent work experience of 4-5 years subject matter expertise and project management.

• Seven or more total years of experience in Federal Reserve Cash Operations or related/equivalent work experience.

Knowledge and Skills

• Requires strong overall knowledge of FRS Cash procedures and processes including highly complex and diverse procedures and practices adhered to within Cash operations, specifically administration, accounting and inventory management processes.

• Previous experience with FedCash Suite and FedLine is required.

• Ability to interpret and explain business requirements and evaluate the impact to Cash operations.

• Ability to clearly illustrate and explain concepts, options, and alternatives, including the rationale for recommendations.

• Broad knowledge of the various types of systems used in Information Technology, with strong understanding of the relationship between technology and business.

• Ability to use or learn to use tools such as Oracle SQL Developer and Microsoft SQL Server Management Studio to mine the data required to assist individuals and groups to make informed decisions with regards to required functionality.

• Ability to abstract core elements or components of solution or business need and propose common/re-usable services.

• Strong communication skills both verbal and written with an ability to provide dynamic presentations.

• Ability to learn quickly and apply new knowledge from the business operations and technical environment that can be sometimes complex.

• Ability to influence teams or projects successfully in a highly matrix or virtual organization.

• Strong leadership ability with a focus on promoting collaborative work environments through highly effective meeting participation.

• Outstanding problem-solving skills with an ability to influence outcomes in support of organizational goals.

• Ability to work and research independently, addressing problems or issues, and opportunities with a high degree of creativity.

Base Salary Range: Min: $142,800 - Mid: $185,500 - Max: $228,100 (Location: San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

#LI-Hybrid

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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