Sr. Software Development Engineer - Full Stack

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview: 

Welcome to the Proactive Messaging team at LivePerson! We are a team of 4 engineers located across 2 countries (India and Germany). We are looking for a Senior Software Engineer (SDE III) (all genders) to join our team. You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging.

We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!

You will thrive here if:  

• You can operate in a fast-paced, dynamic environment.
• You are an individual contributor working toward the team goal.
• You can build partnerships that move our business forward.
• You revamp code that is simple, understandable, and clean. 
• You see feedback or failure as motivation to learn and grow. 
• You believe data-driven decision-making is the norm.

In this role, you will have the opportunity to (your tasks): 

• Leverage expert NodeJS knowledge to enhance new features, maintain platform stability, and drive continuous technical excellence.
• Design and develop high-volume, low-latency applications for mission-critical systems, ensuring high availability and performance.
• Maintain services using RESTful API conventions and a microservices approach.
• Evaluate and implement new technologies, create proof of concepts, and discuss architectural decisions.
• Develop new and improve the existing technical specifications and documentation.
• Debug production issues and help maintain existing code.
• Implement internal process improvements, including automating manual tasks and optimizing data flows and infrastructure for scalability and stability.
• Collaborate with engineers, engineering managers, and stakeholders to ensure valuable contributions and refine product features.
• Provide on-call support as needed.

Here are some of the things you'll bring (requirements):

• Bachelor’s degree (or higher) in Computer Science or a related field.
• 8+ years of experience with Node.js, primarily using Express.js, along with expertise in TypeScript.
• Strong understanding of data structures and algorithms.
• 5+ years of experience with RESTful APIs and large-scale distributed microservices architecture.
• 3+ years of experience with Docker/Kubernetes and relational databases (PostgreSQL, MySQL).
• Proficient in using tools such as GitLab CI, FluxCD, NPM and Linting.
• Proficiency in writing unit and integration tests using Mocha, Chai.
• Strong understanding of asynchronous programming and event-driven architecture.
• Experience with OAuth, JWT authentication, and security best practices.
• Familiarity with DevOps practices for deployment and monitoring tools like Elastic, Kibana.
• Proven ability to coordinate with stakeholders and cross-functional teams in a virtual environment.
• Knowledge of agile methodologies (SCRUM/Kanban).
• Strong communication skills with proficiency in written and spoken English.

Nice to Have:

• Experience with Kafka, GraphQL, or Google Cloud.
• Knowledge of Angular UI development.

Applicants must be authorized to work for any employer in Germany.

Benefits:

• Personal time off 33 days - Vacation (28 days) and care days (5)
• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Development: Generous tuition reimbursement (up to 6.000USD per year) and access to internal professional development resources
• Internet and Mobile reimbursement
• Be flexible, work flexibly and from anywhere  - no defined working hours or boundaries
• Remote first company with offices in Mannheim and Berlin
• Modern equipment (MacBook Pro)
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
• Monthly connection: Join our monthly connection pizza day in the office!
• We were awarded by Great Place to Work 
• If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson: 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.