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LivePerson
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Natural Language Processing • Software • Conversational AI
The Partner Business Operations Manager will support operational excellence by providing data-driven insights, optimizing processes, and driving strategic planning for LivePerson's partner ecosystem. Responsibilities include managing data analytics, forecasting, operational support, and collaborating with various teams to enhance partner engagement and scalability.
Natural Language Processing • Software • Conversational AI
The Manager, Pricing and Monetization Strategy at LivePerson will develop and optimize pricing strategies, conduct market research, analyze pricing data, create financial models, and ensure pricing compliance while collaborating with cross-functional teams to drive profitability.
Natural Language Processing • Software • Conversational AI
The Manager of GTM Operations and Analytics will oversee revenue insights, forecasting, and pipeline analytics to empower sales leaders. The role requires collaborative data-driven decision making, establishing performance dashboards, and ensuring forecast accuracy across departments, utilizing advanced analytics and business intelligence skills.
Natural Language Processing • Software • Conversational AI
The Sales Process Manager is responsible for optimizing and refining global sales processes, ensuring consistency and adoption across regions and segments, and enhancing the efficiency of sales tools. This role involves collaboration with cross-functional teams, implementing data-driven solutions, and monitoring key performance indicators to drive continuous improvement in sales operations.
Natural Language Processing • Software • Conversational AI
The Revenue Manager will oversee the revenue accounting team, managing month-end closing processes, ensuring compliance with GAAP, and maintaining effective internal controls. The role involves collaborating with various stakeholders to ensure proper revenue recognition and driving system enhancements for accurate reporting.
Natural Language Processing • Software • Conversational AI
The Field Marketing Manager will develop and execute strategies for virtual events, collaborating with various marketing and sales teams, managing end-to-end event execution, optimizing engagement tactics, and analyzing performance metrics to drive brand awareness and demand generation.
Natural Language Processing • Software • Conversational AI
As a Senior Technical Support Engineer at LivePerson, you will provide expert support to enterprise-level customers, troubleshoot complex technical issues related to cloud technologies, and serve as a vital liaison among customers and internal teams. Your role includes mentoring staff, communicating insights, and improving support processes while ensuring excellent customer experiences.
Natural Language Processing • Software • Conversational AI
As a Senior Product Manager, you will lead API, webhook, and report scheduling products, collaborating with engineering, data, and client success teams. Responsibilities include defining product strategy, prioritizing features, managing the product roadmap, and ensuring compliance with security standards. You will also engage with customers for feedback and improvements throughout the product lifecycle.
Natural Language Processing • Software • Conversational AI
The Software Engineer Intern will collaborate on developing high-volume, low-latency applications and implementing REST-based backend services. Responsibilities include debugging, maintaining existing code, and developing specifications. This role requires a passion for solving customer pain points and building innovative solutions.
Natural Language Processing • Software • Conversational AI
As a Senior Site Reliability Engineer, you will design, implement, and maintain infrastructure, ensuring high uptime and reliability for applications. Responsibilities include automating processes, leading incident reviews, and collaborating with cross-functional teams to enhance system performance and reliability.
Natural Language Processing • Software • Conversational AI
The Director of Solutions Consulting will lead the EMEA Solutions Consulting team, driving growth in strategic accounts. Responsibilities include providing strategic leadership, developing innovative solutions, mentoring staff, managing client engagements, and collaborating with sales teams to meet revenue targets.
Natural Language Processing • Software • Conversational AI
The ServiceNow Engineer develops custom solutions to optimize internal processes, focusing on automation in ServiceNow. Responsibilities include configuring core and custom solutions, collaborating with other teams, implementing business solutions, and supporting third-party software integrations while enhancing ticketing support through effective SLAs.
Natural Language Processing • Software • Conversational AI
The role involves designing innovative conversational experiences, leading design workshops, analyzing user intents and journeys, and collaborating with various stakeholders to implement bot designs. Responsibilities include creating design documents, iterating on prompts, reviewing conversation designs, and advocating for best practices in conversation design.
Natural Language Processing • Software • Conversational AI
As a BI Analyst II, you will transform data into actionable insights, develop BI dashboards and reports, collaborate with cross-functional teams, and analyze large datasets to support business intelligence needs and drive revenue growth.
Natural Language Processing • Software • Conversational AI
As a Senior Technical Support Engineer, you will provide support to enterprise customers by resolving complex technical issues, acting as a liaison among customers and internal teams, and mentoring junior staff. You will analyze recurring problems and develop processes to enhance support, while maintaining strong communication and service orientation.
Natural Language Processing • Software • Conversational AI
As the Principal Technical Product Manager, you will drive the product strategy and roadmap for Conversational AI components, collaborate with cross-functional teams, engage with customers for feedback, conduct market analysis, and define KPIs to measure product success.
Natural Language Processing • Software • Conversational AI
The SDE III will develop impactful solutions as a Full Stack Engineer, improving IT b2b and consumer infrastructure, and architecting new development solutions. Responsibilities include working in Agile SCRUM teams and debugging technical issues, all while innovating and shaping scalable products.
Natural Language Processing • Software • Conversational AI
The Site Reliability Engineer III will lead a team to ensure high uptime and reliability of products, provide technical leadership, and manage cloud environments. Responsibilities include operations on Kubernetes, cloud platforms, and security compliance.
Natural Language Processing • Software • Conversational AI
You will design and implement machine learning platforms, develop consumer-facing AI products, manage machine learning lifecycles, collaborate with data scientists, and build monitoring systems to ensure system health.
Natural Language Processing • Software • Conversational AI
The Strategic Customer Success Manager at LivePerson will manage a portfolio of strategic customers, driving program success and usage growth while ensuring customer satisfaction. Responsibilities include developing success plans, fostering strong relationships with customers, optimizing performance through review sessions, and providing recommendations for enhancing operational effectiveness.