The Market & Competitive Intelligence Manager will lead efforts in competitive analysis, conduct market research to identify trends, and shape marketing strategies to enhance customer acquisition and product adoption. They will collaborate with various teams to develop enablement resources, conduct win/loss analysis, and produce marketing communications to maximize the value of LivePerson's technology for customers.

As a Software Development Engineer II at LivePerson, you will collaborate on the design and implementation of machine learning platforms and generative AI products, manage the ML lifecycle, and optimize ML model performance while working with data scientists and engineering teams.

You will develop and maintain high-volume applications, enhance features using Node.js, collaborate with cross-functional teams, and improve technical specifications and documentation. Your role involves debugging issues, implementing process improvements, and providing support in a dynamic environment.

The Senior Sales Enablement Program Specialist will empower sales and customer success teams by designing enablement programs, analyzing performance data, providing training, and collaborating across functions. The role focuses on enhancing the sales process through effective tools and resources, ultimately driving performance and engagement with customers.

The Director of Partner Sales will build and manage strategic partnerships with System Integrators and VARs, driving opportunities that align with LivePerson’s AI solutions. Responsibilities include evaluating potential partners, leading negotiations, establishing success metrics, and collaborating across teams to innovate and execute partnership strategies that drive revenue growth.

The Release Manager II oversees the release lifecycle of software applications, coordinating with multiple teams to ensure timely deployments while enhancing processes to minimize risks. Responsibilities include crafting release plans, managing communication with stakeholders, and collaborating with QA to ensure product quality before and after releases.

The Senior Executive Assistant will provide executive-level support to the Sales Leadership Team, managing schedules, organizing meetings, and handling travel arrangements while ensuring effective communication and coordination among executives.

As a Software Development Engineer II, you will work on the customer-facing application, focusing on developing new features and APIs, designing software architecture, and ensuring both stability and innovation in the LivePerson Tenfold product.

The NOC Engineer will monitor LivePerson services and servers, handle incidents effectively, troubleshoot production issues, manage internal notifications, and communicate with support teams to resolve customer incidents promptly.

The Partner Business Operations Manager will support operational excellence by providing data-driven insights, optimizing processes, and driving strategic planning for LivePerson's partner ecosystem. Responsibilities include managing data analytics, forecasting, operational support, and collaborating with various teams to enhance partner engagement and scalability.

The Manager of GTM Operations and Analytics will oversee revenue insights, forecasting, and pipeline analytics to empower sales leaders. The role requires collaborative data-driven decision making, establishing performance dashboards, and ensuring forecast accuracy across departments, utilizing advanced analytics and business intelligence skills.

The Sales Process Manager is responsible for optimizing and refining global sales processes, ensuring consistency and adoption across regions and segments, and enhancing the efficiency of sales tools. This role involves collaboration with cross-functional teams, implementing data-driven solutions, and monitoring key performance indicators to drive continuous improvement in sales operations.

The Field Marketing Manager will develop and execute strategies for virtual events, collaborating with various marketing and sales teams, managing end-to-end event execution, optimizing engagement tactics, and analyzing performance metrics to drive brand awareness and demand generation.

As a Senior Technical Support Engineer at LivePerson, you will provide expert support to enterprise-level customers, troubleshoot complex technical issues related to cloud technologies, and serve as a vital liaison among customers and internal teams. Your role includes mentoring staff, communicating insights, and improving support processes while ensuring excellent customer experiences.

As a Senior Product Manager, you will lead API, webhook, and report scheduling products, collaborating with engineering, data, and client success teams. Responsibilities include defining product strategy, prioritizing features, managing the product roadmap, and ensuring compliance with security standards. You will also engage with customers for feedback and improvements throughout the product lifecycle.

The Software Engineer Intern will collaborate on developing high-volume, low-latency applications and implementing REST-based backend services. Responsibilities include debugging, maintaining existing code, and developing specifications. This role requires a passion for solving customer pain points and building innovative solutions.

As a Senior Site Reliability Engineer, you will design, implement, and maintain infrastructure, ensuring high uptime and reliability for applications. Responsibilities include automating processes, leading incident reviews, and collaborating with cross-functional teams to enhance system performance and reliability.

The Director of Solutions Consulting will lead the EMEA Solutions Consulting team, driving growth in strategic accounts. Responsibilities include providing strategic leadership, developing innovative solutions, mentoring staff, managing client engagements, and collaborating with sales teams to meet revenue targets.

The ServiceNow Engineer at LivePerson develops custom solutions in ServiceNow to enhance internal processes, drive automation, and synchronize with integrated systems. Responsibilities include project management through solution implementation, creating technical documentation, scripting in ServiceNow, managing 3rd party integrations, and supporting the CMDB and service operations.

The role involves designing innovative conversational experiences, leading design workshops, analyzing user intents and journeys, and collaborating with various stakeholders to implement bot designs. Responsibilities include creating design documents, iterating on prompts, reviewing conversation designs, and advocating for best practices in conversation design.