Sr Site Reliability Engineer (SRE)

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

As a Site Reliability Engineer within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform deployed at multiple production facilities worldwide.  Key responsibilities of this position include providing first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production applications, and ensuring all site software and hardware is maintained with the latest updates to ensure high levels of performance and reliability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary responsibilities:

• Sustaining support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs)

• Support the site’s manufacturing server (L10) and rack (L11) current test infrastructure as well as future expansions planning, deployments, and assembly.
• Maintain manufacturing server (L10) and rack (L11) test infrastructure documentation of installations, upgrades, management and administration scripts and utilities.
• Communicate manufacturing software test features enhancements while providing insights based on site operations and uptime challenges.
• Support manufacturing test incident response, analysis, and corrective actions for the site operations
• Participate in closed loop analysis/responses to factory test failures.
• Organize and present provided training for site test engineering teams during the release of manufacturing server (L10) and rack (L11) test for New Product Introduction
• Monitor and alert based on system metrics, analysis of logfiles and custom alert rules

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

• Reports to Management

JOB QUALIFICATIONS AND KNOWLEDGE REQUIREMENTS

• Expertise in the following programming/scripting languages:  Python, Java, BASH.  C, C++, experience a plus
• Linux development with understanding of its fundamentals: CentOS/Ubuntu
• Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, Mprime, FIO, Linpack, Ptugen, Memtester
• Familiarity in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus
• Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
• Familiarity with code versioning tools (Git preferred) is a plus
• Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Expertise with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 – L3).
• Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive.
• Ability and desire to debug and optimize code and automate routine tasks.

EDUCATION & EXPERIENCE REQUIREMENTS

• BS degree in Electrical/Computer Engineering, Computer Science, or related field.  MS preferred.
• 5-8 years of software engineering and/or IT operations and infrastructure experience.
• Excellent verbal and written communication skills.
• Experience working in a multi-site and multi-cultural environments.
• Domestic and/or international travel, up to 10%, may be required.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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