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Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Winter 2024 Report. Learn how to optimize your digital products and business at amplitude.com.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
As the Senior Manager, Solutions Engineering, you will help coach and mentor our world-class team of Solution Engineers to support our Sales Team to meet and exceed our revenue targets. You will support your team to execute winning strategies to position Amplitude’s value in the hearts and minds of our prospects.
This is a “hands on” role. Ideal candidates must be ready to perform demonstrations to executives, drive urgency to secure the technical win and build relationships with technical stakeholders. They must “lead from the front”. To be successful in this role, you must be directly involved in opportunity strategy and execution.
Candidates must have a track record of success as both an individual contributor and a manager of Pre-Sales teams. They are empathetic and seek to understand the goals of our prospects and our people. They are servant leaders at heart who take career and skills development seriously. They hold themselves and their teams accountable to goals. They push people to be more than they thought they could be.
As a Senior Manager, Solutions Engineering, you will:
- Prioritize creating great relationships both internally and with our customers
- Lead from the front. Own the success of the opportunities in your region. You will be expected to remove barriers to achieving the technical win and own the performance of the team.
- Help us meet or exceed our revenue targets.
- Coach and develop a team of high performance Solutions Engineers.
- Be an excellent recruiter.
- Articulate a deep understanding of Amplitude technology to prospect and customer audiences, from the C-suite to Dept Heads to Engineering, removing obstacles and delivering differentiated technical and business value propositions and proof points to customers
- Travel to customer on-sites to support demos and presentations to build strong customer relationships
You'll be a great addition to the team if you have:
- A track record of displaying Amplitude’s core values: ownership, humility and growth mindset
- Passion for encouraging individual development and learning through clear feedback, equitable & inclusive processes, and hands-on management techniques
- Excellent communication, listening, and presentation skills
- An appetite for self-improvement, encouraging team growth, and seeking new information
- Prior experience with analytics, business intelligence, experimentation, DMPs and/or CDPs
At a minimum, you need to have:
- 4+ years managing and leading a Pre-Sales solutions or Solutions Engineering team with average deal sizes of $250k or more
- 4+ years of individual contributor Solutions Engineering experience in a customer-facing role
- Ability to travel up to 30% if needed
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- We were recognized in the Newsweek Excellence Index 2024.
- Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
- We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
- We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world.
- We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
- We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
- We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
- We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
- Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
This role is eligible for equity, benefits and other forms of compensation.
Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $195,000 - $293,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $217,000 - $326,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $195,000 - $293,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $195,000 - $293,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.
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By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Top Skills
What We Do
Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"
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