Sr. Sales Systems Engineer

Posted 21 Days Ago
Be an Early Applicant
Tokyo
Senior level
Software • Cybersecurity
The Role
As a Sr. Sales Systems Engineer, you will provide technical support during the sales process, delivering product demonstrations and assisting in resolving customer issues. You will collaborate closely with internal teams to ensure customer satisfaction and report on high-priority cases, all while managing some travel for client interaction.
Summary Generated by Built In

Description

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies.

Stellar Cyber is looking for a Sr. Sales Systems Engineer professional to work in Japan with our Sales team, to be the main technical resource on sales calls and educate the customer on features, specifications and functionality to integration. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career.

We offer a highly competitive compensation package on par with industry leaders like Google and Microsoft, ensuring our team is rewarded for their expertise and dedication. We are fully remote, providing the flexibility to work from anywhere in Japan. We are rooted in transparency and openness, without rigid hierarchies. We are feedback-driven, encouraging open communication and innovation at every level. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.
We are open to considering applicants that would work remote within Japan with the ability to travel to Tokyo as required.

Responsibilities:

  • Create and deliver compelling demonstrations of Stellar Cyber products and solutions. Understand and effectively present our security platform and solutions.
  • Providing pre-sales technical assistance and product education.
  • Actively driving and managing the technology evaluation stage of the sales process. Taking ownership of customer issues reported and seeing problems through to resolution. Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution.
  • Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers.
  • Very close working relationship with TAC support and Product Management Respond to RFI's & RFP's.
  • Provide weekly report to management on the status of high priority cases and pre-sales activity 30-50% Travelling throughout all sales territories.
  • Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate technical sales support.
Requirements
  • 5+ years of proven experience in a heavy customer focus position involving technical knowledge of a companies' products and services
  • 5+Technical/pre-sales support as a sales or systems engineer
  • Strong understanding of the following technologies: TCPIP, Networking, Routing, Switching, LAN Extensive Cyber Security experience including Network Security, Firewall, IDS, Sandbox and Security detections.
  • Having Linux, Windows administrator, SIEM technology, and Virtualization is a big plus Public/Private cloud. AWS, Azure and Google Cloud application installations and manage Education requirements. Degree in a relevant field, like Computer Science, IT, Engineering.

Top Skills

AWS
Azure
GCP
The Company
HQ: Santa Clara, CA
93 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Stellar Cyber Open XDR platform delivers comprehensive, unified security without complexity, empowering lean security teams of any skill to successfully secure their environments. With Stellar Cyber, organizations reduce risk with early and precise identification and remediation of threats while slashing costs, retaining investments in existing tools, and improving analyst productivity, delivering a 20X improvement in MTTD and an 8X improvement in MTTR. The company is based in Silicon Valley. For more information, contact https://stellarcyber.ai.

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