Sales Operations Manager

WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

Our Sales Operations team sits at the heart of a rapidly growing Sales organization, and your responsibility as a Senior Sales Operations Analyst will be to manage end-to-end Sales Revenue forecasting, supporting an assigned Sales Segment. Your efforts will influence the entire spectrum of our sales cycle, driving improved sales efficiencies and ultimately helping the sales team meet their targets. You will be an integral part of the operational backbone of the company and will have cross-functional interactions with nearly every department in the company. A successful candidate will have demonstrated the ability to proactively and effectively work with all organizational levels within a fast-moving high-technology company. Your success in this arena, as well your ability to take initiative and solve a variety of problems, will open up pathways toward owning a higher-level of responsibilities within Go-To-Market Operations.

WHAT YOU'LL DO

• Support your assigned Sales Leaders within the SMB and Commercial segment, CRO and COO in managing Revenue, Renewals, Pipeline and Sales Capacity.

• Manage Sales Process Verification; Including the deal review and forecasting processes

• Enhance the process for deal review and forecasting.

• Execute the sales processes with the sales leadership team and individual sales reps to achieve revenue goals.

• Working closely with the management team to ensure individuals territories are setup properly and work through any modifications that are needed to ensure the best performance.

• Produce insightful reporting on the overall performance of the business and potential areas of opportunity

• Sales Execution; Identify process inefficiencies and ineffectiveness in Sales Programs

• Create tools, processes, mechanisms, and automation that reduce the burden on our sales teams and functional partners in supporting sales’ objectives. 

• Diligently plan initiatives, readying the sales organization through top-down communication and peer-driven social campaigns which clearly highlight why the old method is no longer appropriate and what must specifically change to meet new business conditions.

• Isolate and reinforce the behaviors (including skills and time-spend) of our best sales people and managers. Ensure any guidance or enablement we provide is based on best demonstrated practice.

• Actively monitor implementation of new initiatives, root causing the barriers to adoption, and quickly taking corrective action.

• BA/BS or equivalent 4-year degree required

• 3-5 Years Professional Work Experience

• Finance, Operations or Consulting Experience is a plus

• Familiarity with Salesforce and other Software-as-a-Service a plus

• Excellent Business Analytics Tools Skills

• Microsoft PowerPoint and Excel Skills

• Tableau and SQL is a plus

• Comfortable working in a startup like environment that is fast-paced and nebulous; demonstrating tenacity and resiliency

• Ability to take in evidence from multiple sources, analyze, and make decisions quickly

• Tendency to see 'the big picture' and use that to prioritize and drive business value in the right ways

• Self-motivated, able to work independently as well as contribute to a cross-functional and global teams

• Positive attitude; takes ownership and initiative to fix problems and move on quickly

• Demonstrated ability to think creatively, provide innovation, learn quickly

• Highly analytical with strong problem solving and judgment skills

• Naturally curious about how organizations scale

• Strong time management skills; Ability to multi-task and to quickly change pace on a moment’s notice

• Obsessed with details, systems, and processes

• Strong communication and interpersonal skills; must be able to foster and maintain positive relationships with sales and internal departments.

• Strong belief in the value of customer service; delivering polished, calm and confident communications

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.