Sr. Sales Manager/Sales Manager: SMB

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

Welcome to the Salesforce. We’re continuing our journey of growth and are looking to add a hardworking Manager/Sr. Manager to our team who will assume leadership of a team of Account Executives and drive team performance for our Cloud business. This leader will lead a sales team recognized for high-growth, long term sustainable success and its commitment to Salesforce values: Trust, Customer Success, Innovation, Giving Back, Fun, Equality, Wellness, and Transparency
Your Impact:
Maintain and improve the Cloud differentiated value and drive month-on-month growth in our SMB business through implementing strategies for landing new customers, and growing sales in our existing customer base across India. Drive long-term employee success with a focus on coaching, development, and building a high-performance team. Forge Industry association partnerships, align and collaborate with partners, customer success, and Sales Dev teams to deliver incredible success for our customers. Replicate and scale standard methodologies from across the wider Salesforce ecosystem.
Responsibilities:

• Planning and implementing in a high-growth and high transaction velocity environment.

• Build a culture of collaboration across Sales dev, Co primes, Solution Engineering, Partner Alliances, Marketing & Employee Success teams.

• Building relationships and alliances with industry bodies, startup associations etc to expand sales reach

• Collaborate with Solution Engineering, Partners and Alliances to curate solutions apt to industry verticals

• Defining a clear and compelling annual plan along with driving a culture of flawless execution and performance

• Clear plan and execution on new customer acquisition, along with retaining and growing Install base Accounts

• Managing AE's to help drive and close both run rate deals along with building and closing strategic deals

• Development of the team, including hiring and training new account executives on the sales process.

• Operating through real time Sales dashboards and reports to drive operational rigor, and forecasting accurately.

• Encouraging a culture of learning and collaboration within the team and ecosystem.

• Overseeing full cycle of sales: from campaign planning, to demand generation, to closure through sales stages.

• Effective prioritization, translating business objectives into specific goals, identifying new opportunities in industry verticals and driving expansion into them.

• Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results.
   

Requirement:

• A sales manager with a proven, successful background in sales of 14+ years,

• Experience in people management, and in building an inspired and commitment team of Account Executives.

• Driving and managing sales team with regular cadence of daily/weekly/monthly pipe gen and deal closures

• Track record of consistent over-achievement of quota and revenue goals.

• Demonstrate experience of working with Resell partners, Channel executives and associated ecosystem.

• Managing a team for acquisition of net new customers while growing Install base customers

• High level understanding and appreciation of business processes across multiple industries (e.g. Manufacturing, Retail, High tech, Professional Services, Fintech, Healthcare, Education etc.)

• Consultative sales skills and ability to construct and articulate strong business case and return on investment

• A belief that the team should be recognized as much for its culture as for its results.

• Can demonstrate examples of inspiring new and existing customers to commit to a journey of transformation, demonstrating technology as a platform.

• Good to have a proven record of sales success in the SaaS or CRM domain.

• Solid understanding of PaaS/SaaS & business value selling.

• Excellent presentation and executive engagement skills.

• Excellent Business Management and Sales Skills.

• A self-starter that can thrive in a fast-paced environment

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