Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.
Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.
At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Project
Through the Private Sector Engagement Modernization Contract (PSEMC), Dexis supports the U.S. Agency for International Development’s (USAID’s) PSE Hub to expand and deepen collaboration with the private sector to achieve greater development outcomes. The PSE Hub’s mission is to create the institutional conditions, operating infrastructure, and capacity necessary to expand engagement with the private sector in the United States and partner countries. The PSE Hub works to transform and modernize how USAID does development by institutionalizing USAID’s PSE policy and delivering capacity- and systems-building support for PSE across all sectors, operating units, and countries where USAID operates.
About the Position
The Supply Chain Integrity and Freedom (SCIF) program, an initiative in the United States Agency for International Development (USAID), the Bureau for Inclusive Growth, Partnerships, and Innovation's (IPI) Front Office. SCIF connects private businesses with U.S. and Allied government agencies to advance American and allied prosperity and security in critical supply chains, and advance economic growth in partner countries.
The Relationship and Engagement Management Senior Specialist supports the SCIF team, focusing on building and maintaining relationships with any or all of the following: public, private, non-profit sectors and academic communities. The Relationship and Engagement Management Senior Specialist serves as a technical advisor in developing and maintaining partnerships as well as increasing partnership engagement by ensuring that partners are informed, engaged in the process from the identification stage through partnership outcomes.
Essential Duties and Responsibilities
Partner Management
- Manage complex relationships with customers, clients, and partners.
- Serve as the primary contact between external partners and the SCIF team.
- Resolve partner complaints independently and ensure partnership terms are met.
- Maintain ongoing communication with partners.
Outreach / Strategic Engagement
- Lead weekly introductory meetings with potential partners and clients.
- Assess stakeholder needs and make strategic recommendations.
- Facilitate introductions using network connections.
- Develop techniques to identify and pursue new relationships.
- Increase exposure for SCIF partners to investment and resources.
- Conduct outreach to introduce new audiences to SCIF.
- Attend industry events and communicate SCIF partnership efforts.
- Ensure consistent communication on meetings, engagements, and updates.
Technical Advisory / Project Management
- Organize and manage public events to achieve SCIF and/or partner goals.
- Provide technical assistance on community engagement initiatives.
Operations / Tracking
- Maintain a CRM system to monitor partner relationships.
- Contribute to assessing progress and performance.
- Collaborate on partner-facing processes and systems.
Communications
- Support communications activities and strategic messaging.
- Draft talking points for high-level engagements.
- Provide copy-editing and create preparation materials for meetings.
- Shape key messaging for external communications.
- Maintain a document with key messaging guidance.
- Prepare readouts to summarize team engagements.
This is an offsite position, working offsite, DC, with an expectation of being available for in person meetings in the Ronald Reagan Building, Washington, DC as requested by the SCIF Director and/or Team Lead. The position is for one (1) year, subject to funding, with the possibility of extension.
JOB REQUIREMENTS
- Ability to attain and maintain a Secret-level Security Clearance; strong preference for candidates with active clearances
- Ability to attend meetings in person at the Ronald Reagan Building in Washington, DC as requested or required
Experience
- 8 - 10 years of demonstrated experience in customer relationship management, account management, marketing, or a related field, with a strong emphasis on building and maintaining high-level client/customer relationships, and identifying opportunities for new relations and growth. Knowledge of customer relationship management (CRM) practices.
Skills and Competencies
- Leading and Influencing – The ability to lead, influence, persuade, and negotiate with others (externally and internally) with or without direct authority or formalized structure.
- Collaboration - The ability to work together to achieve common goals by sharing their skills, strengths and perspectives.
- Stakeholder Management – The ability to understand external and internal stakeholders' expectations, future needs, and motivations to build mutually beneficial collaborative relationships.
- Communication and Presentation – The ability to clearly and appropriately convey and present information and ideas effectively and effectively through various approaches.
- Planning and Organizing - The ability to establish goals and priorities and take action to achieve them.
- Manages Complexity and Change – The ability to manage complexity and make timely, sound judgments.
- SCIF requires individuals who:
- Work collaboratively,
- Seek opportunities,
- Demonstrate persistence,
- Are risk-takers,
- Set goals,
- Can systematically plan, and;
- Work with minimal direction and oversight.
Education
- Master’s degree or the equivalent of education and/or experience in Communications, Business Administration, Marketing, or related fields is preferred, Bachelors degree in Communications, Business Administration, Marketing, or related fields is required. .
Min. Salary
$120,000—$135,000 USD
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
If you are hired for a position that is paid from the Dexis home office, you will be required to submit proof that you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.
What We Do
Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.
We advance the mission of leading global engagement agencies, including USAID, the U.S. Department of State, the U.S. Department of Defense, and the U.S. Department of Health & Human Services. We specialize in stabilization and conflict mitigation, security sector assistance, rule of law, anti-corruption, and inclusive economic growth.
Our staff of over 500 full-time employees maintain an active presence across 80 countries. Our ISO 9001-certified quality management system (QMS) makes us a reliable partner with our clients.
Established in 2001, Dexis has grown at double-digit rates for over a decade and is now a solidly middle-market company, a feat demonstrated by 2.5% of small government services firms. Dexis’ agile, digital-forward workforce and robust business platforms ensure adaptive management is built into everything we do.
As a minority-owned company, we are committed to diversity and inclusion as the foundation of our corporate culture. Women make up seventy percent of staff and half of our executive leadership team. Forty percent of our staff and leadership team are from minority or historically under-represented communities.
We are an active member of the communities where we work and provide matching donations to employee-driven social causes. Our employees have top ranked Dexis in Glassdoor as a company with the best growth prospects among its peers.
