Sr. Quality Assurance Analyst
Country: United States of America
Position Summary:
The candidate, under the direction of the QA Compliance Manager, will perform significant reviews scheduled in the Quality Assurance Program Annual Work Plan that is aligned to the BSI Governance, Risk Management, Compliance, Internal Audit and BSA-related regulations as well as OFAC requirements.
The Quality Assurance Analyst reports to the Quality Assurance Manager.
Position Duties / Responsibilities:
• Performs Quality Assurance (QA) assessments (reviews) in accordance with AML/CFT, regulatory, Fraud prevention policies and departmental procedures within established timeframes.
• Documents the results of QA assessments in accordance with applicable recordkeeping guidelines.
• Actively supports QA Manager by performing AML and Onboarding-related reviews.
• Assists in AML and onboarding analysts with proper and timely feedback.
• Performs side-by-side review of the end-to-end QA process, with QA, AML and Onboarding Managers as required.
• Maintain a working knowledge of regulations applicable to the business, any business changes as well as pertinent internal regulatory policy and procedural changes.
• Other duties as assigned or requested by immediate supervisor
Specialized Knowledge:
• Ability to gather and process statistical data in order to forecast team workflow requirements
• Ability to maintain attention to detail and accuracy under pressure situations.
• Motivated, team-oriented, and able to work independently.
• Strong PC skills including Excel, PowerPoint and Process Flow Creation.
• Strong managerial skills.
• Strong verbal and written communication skills.
• Technical experience with watch-list screening/monitoring filters including the tuning, calibrating and suppression.
Education: Bachelor’s degree required or equivalent experience
Business Experience:
1-3 years of relevant experience or demonstrated required level of proficiency
Supervisory / Management Scope:
Manage process or technology
Technical Knowledge:
Microsoft Office applications
Excellent communications skills: writing & verbal
Knowledge of AML/OFAC related software
Licenses / Certifications:
CAMS and/or FIBA AMLCA a plus
Languages:
Spanish, English
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$63,750.00 USD
Maximum:
$110,000.00 USD
What We Do
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
