Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
The Migrations Delivery team is responsible for the designing of project activities, positioning client-facing communications, working with technology and non-technology teams within Smarsh and partners to assign resources in order to achieve project goals. The most successful Project Managers work to anticipate client needs, contribute to the Migrations Delivery team as well as individual project teams, and drive cross-functional efforts towards project goals.
This role reports to the Manager Migration Delivery, Data Management
How will you contribute?
- Leading projects of varying sizes and executing all phases of Smarsh migrations contracts.
- Work based on individual client contracts, encompassing the following:
- Planning
- Requirements
- Oversight for Migration Setup, Pilot extraction, Archiving, Reconciliation and Customer Validation
- Milestone tracking
- Project Reporting
- Drive execution of individual projects to ensure on time delivery within budget.
- Coordinate internal functions and external 3rd party resources as required.
- Work with Migration Management, Engineering & Systems Engineering to identify and assign needed resources.
- Collaborate with people managers to identify and assign resources to individual project tasks.
- Create Project folders and update templates for each project by changing references to the customer and project details as outlined in the Statement of Work.
- Responsible for communicating Project status both internally and externally in the desired cadence and format necessary
- Project issue documentation, escalation and resolution
- Scope and change management
- Other duties as assigned
What will you bring?
- 7+ years of Project Management experience in a customer-facing role.
- College Degree or High school diploma, or equivalent combination of education and outstanding analytical and complex problem-solving skills.
- Ability to work under pressure.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Outstanding organizational skills including attention to detail and multitasking skills.
- Experienced user of MS Office toolset (Word, Excel and PowerPoint).
- Experienced user of collaboration tools such as SharePoint, Teams, Confluence.
- Experienced at project management specific tools and methodologies.
- PMI or PRINC2 Certification a plus
- Compliance Archiving experience a plus
- Experience with financial regulatory requirements is a plus
- Experience in a Professional Services organization is a plus
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Top Skills
What We Do
Smarsh provides cloud-based archiving and compliance solutions for companies in regulated and litigious industries.
