The hiring range for this role is:
107,666.00 - 150,995.00
This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.
We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
This role collaborates with the Office of Personnel Management (OPM) and the Blue system to manage projects and strategic initiatives supporting the Federal Employees Health Benefits (FEHB) Program. It supports the Director of OPM Relations by working cross-functionally with various stakeholders, managing program operations, analyzing performance, and providing business support for cross-departmental projects.
Primary Job Functions
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Expertise and Strategy: Administer and manage projects/programs, ensuring alignment with business strategy and timely completion within budget. Create solutions for complex issues by leveraging resources and expertise, and conduct analyses to provide recommendations. Lead performance assessments and contribute to evaluating business systems against customer needs.
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Quality and Compliance: Implement and monitor quality assurance/continuous improvement practices. Ensure adherence to BCBSA and industry standards.
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Liaison and Relationships: Connect business units with key stakeholders. Foster strong relationships with internal and external partners.
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Special Projects/Communication: Work on special projects and collaborative efforts with BCBSA, Plans and vendors. Develop Plan facing and internal stakeholder publications and presentations.
Education, Experience and Certification
Education
Required: Bachelor degree in Business Administration, , health care, OR equivalent discipline or work experience.
Preferred: Masters degree
Experience
Required:
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Minimum five years related business operations experience with demonstrated project management, team leadership, and group facilitation skills.
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Experience working on projects with an IT/digital component
Preferred:
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Previous experience in business operations.
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Experience in identifying data/information needs; acquiring and organizing data, delivering analysis and identifying major findings.
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Experience with independently leading data gathering activities, framing problems and guiding construction of survey instruments.
Knowledge, Skills, and Abilities
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Advanced communication and relationship skills.
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Organizational and time management skills.
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Strong analytical abilities.
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Flexibility and adaptability to changing priorities.
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Independently builds consensus for business results.
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Knowledge of the healthcare industry.
Financial Responsibilities
Revenue Management: No
Budget Management: No
People Management: No
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Top Skills
What We Do
Blue Cross Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Index.
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