GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.
Professional Services Engineers engage with customers to provide installation, migration, training, and advisory services. They handle installations ranging from single-node Omnibus installs to our largest reference architectures utilizing IaC/CaC, migrations from multiple systems to GitLab SaaS or self-hosted, and advisory services across the entire GitLab feature stack.
Professional Services Engineers are expected to be able to interface not only with the customer, but with our GitLab Product/Engineering teams, to find the best route for customer success, and to help drive improvements into GitLab features and processes.
What you'll do
- Technical Delivery
- Design and implement secure GitLab solutions for Professional Services customer engagements from inception through delivery
- Ensure security compliance and best practices throughout the software development lifecycle
- Conduct security risk assessments and threat modeling for customer implementations
- Stay current with security threats, compliance requirements, and GitLab security features (Product Security Risk Register)
- Validate security controls and monitoring requirements are properly implemented
- Implement migrations between security scanning tools (e.g., SonarQube, Checkmarx, Veracode to GitLab Security Scanners)
- Customer Engagement
- Lead technical discovery sessions with security focus, understanding customer's compliance needs
- Ensure deliverables meet customer security and compliance expectations
- Coordinate and perform security implementation activities across internal teams, partners, and customers
- Knowledge Sharing and Practice Contributions
- Mentor PS and partner consultants on security best practices and implementation strategies
- Create security-focused documentation, delivery kits, and training materials
- Review and contribute to PS security training materials and presentations
- Develop security case studies, methodologies, and internal processes
- Hold security enablement sessions for PS team members
- Cross-functional Collaboration
- Provide input to GitLab Security teams on product security features and roadmap
- Liaise with Training, Development, Support, and Product teams on security matters
- Support Delivery Managers with security aspects of:
- Technical vetting of partner consultants
- New hire candidate evaluation
- Support Program Managers with forecast and timeline estimates
What you'll bring
- Technical Expertise
- Demonstrated experience in:
- Security architecture and implementation
- DevSecOps practices and tools
- SCM migration with security controls
- Secure cloud architecture and infrastructure
- Configuration and Infrastructure as Code tools (Ansible, Terraform, etc)
- CI/CD security integration
- GitLab security features and capabilities
- Security tool migration and transformation
- Planning and executing security tool migrations
- Mapping security findings between platforms
- Managing dismissed/accepted risk findings
- Building migration validation frameworks
- Security & Compliance
- Knowledge of security frameworks and standards:
- ISO 27001, NIST 800-53, SOC2
- GDPR, FedRAMP
- Familiar with AI RMF, ISO 42001 is a bonus
- Understanding of current security threats:
- Ransomware protection
- Supply chain security
- AI-related security risks
- Zero-trust architecture
- Professional Experience
- 8+ years of progressive experience in:
- Technical consulting
- Enterprise software development
- DevSecOps platform implementation
- Security program development
- Bachelor's Degree in Computer Science, Information Security, or equivalent experience
- Security / Cloud certifications preferred (CISSP, CISM, AWS Certified Security or similar)
- Soft Skills
- Excellent written and verbal communication skills
- Strong presentation and customer-facing abilities
- Demonstrated problem-solving and decision-making capabilities
- Effective project and time management skills
- Leadership experience in security contexts
- Ability to influence and drive security adoption
- Strong organizational and multi-tasking abilities
- Experience mentoring teams on security best practices
- Track record of developing security service offerings
- Ability to drive security transformation initiatives
- Experience with security vendor assessment and integration
- History of contributing to security community and thought leadership
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible PTO (paid time off)
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$128,520—$226,800 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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What the Team is Saying
What We Do
GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100,000 organizations. Our mission makes it clear that we believe in a world where everyone can contribute. We make that possible at GitLab by running our operations on our product and staying aligned with our values.
We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best.
Why Work With Us
We’ve got big ambitions to make GitLab the most comprehensive AI-powered DevSecOps platform and need skilled contributors to get us there. At GitLab, your contributions shape the future of software development at a time when AI is changing the way software is built. Together, we're building the most comprehensive AI-powered DevSecOps platform.
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All-remote means that each individual in the organization is empowered to work and live where they are most fulfilled; it makes it clear that every team member is equal. No one, not even the executive team, meets in-person on a daily basis.
