Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Job Description & Requirements for Product & Technology Consultant (PTC)
Job Title: Product and Technology Consultant
Duties:
The Product & Technology Consultant will be a member of the Americas Account Tech team and is responsible for the operations of Premier Accounts within their region and/or customer.
This role is responsible for accounts with multiple platforms and requires experienced Product and Functional knowledge. The successful candidate will be responsible for creating relationships with the customer’s technical & operational teams, understanding their unique business challenges and needs, ensuring issue resolution, and driving investment alignment between the customer and the Sabre organization. The ideal candidate will have experience in technical roles with experience in travel management companies, corporate or online business.
The Product & Technology Consultant provides extensive, highly structured consultative support across a broad range of disciplines.
Establishes and employs sales techniques and operational best practices in delivering consultative support, including problem identification, implementation, testing, client training and deployment.
Ensures close coordination of efforts with sales, account teams & peers, including strategic product & technology programs, renewal and conversion processes, acquisitions, global expansion, and RFP responses.
Provides project management guidance and oversight of key engagements to ensure successful outcomes.
Provide an effective escalation path minimizing customer disruption & ensuring timely resolution to customer queries.
Effectively balances their resources across complex multiple projects and locations to ensure customer needs & expectations are met.
Determines the viability of customer-driven requests for computer-related systems, third party tools and connectivity solutions including front, mid and back-office tools.
Provides status to the field on product updates, enhancements/service changes as well as technical/business presentations to customers.
Works with customer technology personnel to ensure a smooth migration from other GDS systems to Sabre, including any integration of third-party technologies.
Positions may require up to 25% domestic and/or international travel.
A successful candidate will have experience with some or all of the following:
- Sabre strong functional and technical skills
- Deep Sabre product & technology domain expertise
- Project management
- Product, Technology and Operational experience with Corporate & Leasure Travel Agencies
- Client management
- Process optimization & solution design consulting.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Ability to work effectively across time zones & cultures (remote teams & customer contacts).
BENEFITS
- Work in modern Zonamerica campus alongside all the amenities it has to offer!
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- End of Year Break
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
