Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Job Description & Requirements for Product & Technology Consultant (PTC)
Job Title: Product and Technology Consultant
Duties:
The Product & Technology Consultant will be a member of the Americas Account Tech team and is responsible for the operations of Premier Accounts within their region and/or customer.
This role is responsible for accounts with multiple platforms and requires experienced Product and Functional knowledge. The successful candidate will be responsible for creating relationships with the customer’s technical & operational teams, understanding their unique business challenges and needs, ensuring issue resolution, and driving investment alignment between the customer and the Sabre organization. The ideal candidate will have experience in technical roles with experience in travel management companies, corporate or online business.
The Product & Technology Consultant provides extensive, highly structured consultative support across a broad range of disciplines.
Establishes and employs sales techniques and operational best practices in delivering consultative support, including problem identification, implementation, testing, client training and deployment.
Ensures close coordination of efforts with sales, account teams & peers, including strategic product & technology programs, renewal and conversion processes, acquisitions, global expansion, and RFP responses.
Provides project management guidance and oversight of key engagements to ensure successful outcomes.
Provide an effective escalation path minimizing customer disruption & ensuring timely resolution to customer queries.
Effectively balances their resources across complex multiple projects and locations to ensure customer needs & expectations are met.
Determines the viability of customer-driven requests for computer-related systems, third party tools and connectivity solutions including front, mid and back-office tools.
Provides status to the field on product updates, enhancements/service changes as well as technical/business presentations to customers.
Works with customer technology personnel to ensure a smooth migration from other GDS systems to Sabre, including any integration of third-party technologies.
Positions may require up to 25% domestic and/or international travel.
A successful candidate will have experience with some or all of the following:
- Sabre strong functional and technical skills
- Deep Sabre product & technology domain expertise
- Project management
- Product, Technology and Operational experience with Corporate & Leasure Travel Agencies
- Client management
- Process optimization & solution design consulting.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Ability to work effectively across time zones & cultures (remote teams & customer contacts).
BENEFITS
- Work in modern Zonamerica campus alongside all the amenities it has to offer!
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- End of Year Break
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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Top Skills
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
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