First Entertainment Credit Union is looking for a strategic and result-driven Sr. Product Manager to lead and grow our credit union and entertainment-focused financial services. This role requires expertise in product management, business strategy, process optimization, vendor management, and P&L oversight—all while delivering tailored financial solutions that meet the unique needs of credit union members and entertainment industry professionals.
The ideal candidate has a deep understanding of member-focused financial products, digital banking, lending, and payment solutions and is comfortable navigating the dynamic financial landscape of the entertainment industry, such as irregular income patterns, royalty structures, and industry-specific lending solutions.
This is a full-time, hybrid opportunity reporting to the VP, Product based in Hollywood, CA. The targeted pay in California is between $110,000 to $130,000.
Responsibilities
· Execute a strategic roadmap for credit union financial services, with a focus on entertainment professionals’ unique banking, lending, and wealth management needs.
· Support management of the P&L, ensuring sustainable revenue growth while maintaining member-first financial solutions.
· Drive agile product development to enhance digital banking experiences and introduce innovative financial products for members.
· Monitor entertainment industry economic trends and credit union best practices to drive competitive positioning.
· Oversee and streamline operational processes, ensuring compliance with NCUA regulations, state financial laws, and entertainment industry-specific financial requirements.
· Manage third-party vendor relationships, including payment processors and digital banking platforms.
· Champion process automation and efficiency, improving member experience while reducing operational costs.
· Work closely with internal credit union teams, entertainment unions, guilds, and industry associations to align financial services with members’ evolving needs.
· Partner with technology teams to drive digital transformation, ensuring seamless banking experiences for entertainment professionals with unpredictable income streams.
· Collaborate with marketing and community outreach teams to enhance member engagement and drive financial literacy for entertainment industry workers.
· Develop and maintain key performance indicators (KPIs) to track business unit success in loan growth, deposit expansion, member satisfaction, and operational efficiency.
· Deliver insightful financial and operational reports to credit union leadership, ensuring transparency and data-driven decision-making.
· Assess market trends, competitor offerings, and member behavior to refine and enhance product and service offerings.
· Perform other tasks as assigned.
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
Requirements
· Bachelor’s degree required, with a master’s degree in business, Finance, or a related field preferred
· 7+ years of experience in product management, business unit leadership, or financial services, preferably within credit unions or entertainment industry banking.
· Hands-on experience with P&L management, process optimization, vendor negotiations and governance, and digital banking initiatives.
· Experience in regulatory compliance (FDIC, NCUA, CFPB, and entertainment-specific fields a plus).
· Expertise in credit, lending, payments, and wealth management.
· Strong strategic thinking with the ability to execute on vision and goals tailored to credit unions and entertainment professionals.
· Deep expertise in financial services product management, and P&L management.
· Ability to drive agile methodologies and digital banking transformations.
· Strong stakeholder management and communication skills, with experience engaging credit union members, entertainment professionals, and regulators.
· Proficiency in data-driven decision-making, reporting, and financial forecasting.
Top Skills
What the Team is Saying
What We Do
Named one of the top 10 Credit Union in California by Forbes, First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90,000 members, we are constantly looking for talents to help us build a high trust, high performance and workplace of choice culture while growing our business. As a teammate, you will enjoy an inclusive workplace culture and an employer-of-choice environment.
At First Entertainment Credit Union we believe Your Story Matters and that includes our members, employees, community, and those interested in joining our growing team.
Why Work With Us
At First Entertainment, we believe our teammates are capable of great things. We celebrate their commitment to excellence and aim to foster that dedication through both professional and personal growth. We don't believe in merely employing workers but in empowering future leaders. We help our teammates bring their own career stories to life.
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First Entertainment Credit Union Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
