The Process Improvement Specialist identifies, analyzes, and enhances operational processes within the retail department. Responsibilities include conducting root cause analysis, utilizing analytical tools for improvement opportunities, leading cross-functional projects, developing workflows, establishing KPIs, and preparing data-driven reports for management.

The Branch Manager is responsible for overseeing branch operations, ensuring service quality, achieving business growth and member satisfaction. Responsibilities include managing staff, enforcing policies, driving sales development, and reporting on branch performance.

The Systems Administrator I is responsible for maintaining and operating the computer network, including hardware and software support, user account management, and network security measures. This role involves working with the Network Engineering team, updating and monitoring network performance, deploying software, creating documentation, and providing IT support.

The Marketing Producer at First Entertainment Credit Union will manage and create marketing campaigns, lead team initiatives, collaborate with stakeholders, and oversee project timelines and budgets. They will implement marketing strategies, track KPIs, and drive continuous improvement through data analysis and creative brainstorming.

The Member Experience Representative provides exceptional member service through various communication channels, educates members on digital services, resolves issues, and promotes credit union products. They also ensure compliance with policies and participate in ongoing training.

The Relationship Banker is responsible for delivering excellent member experiences, processing loan and membership applications, promoting credit union products, and identifying cross-sell opportunities. They will use digital services to assist members while meeting sales targets and ensuring compliance with banking regulations.