Sr Product Manager

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience. 

Team overview:

As Sr Product Manager for Digital, you will be at the forefront of enhancing consumer experiences across our digital ecosystem You will play a crucial role in enhancing consumer experiences by developing and optimizing item and content capabilities that power the guest shopping journey. Your work will focus on improving how products are represented digitally, ensuring high-quality, enriched, and structured content that enables seamless discoverability, engagement, and decision-making.

You will lead initiatives that leverage, AI/ML, and GenAI to optimize item and content capabilities, ensuring that guests receive accurate, relevant, and engaging product information. This role will require you to lead the product by identifying key opportunities, strategically collaborate with and influence cross-functional teams across Digital and Enterprise, leverage machine learning, define product – technology strategy and roadmap, work with data sciences and technology teams to build capabilities that drive guest engagement and sales. 

We are looking for a candidate with strong B2C ecommerce product management experience, particularly in managing and scaling item data, content capabilities, and leveraging emerging AI/ML technologies. You must have experience building data-driven, AI-powered solutions, handling structured and unstructured content, and navigating the challenges of adoption and integration within a complex digital ecosystem.

The ideal candidate will have expertise in SEO/SEM strategies, big data processing, A/B testing, and an intense focus on customer experience and business outcomes.

Proven experience in setting vision, strategies, roadmap planning, defining, and tracking success metrics, writing, and pitching business cases, and the ability to establish rapport, credibility, and influence in a highly cross-functional, matrixed organization is essential.

Product Teams at Target are accountable for delivering business outcomes enabled through technology and analytic products that are easy to use, easily maintained, and highly reliable.

Role overview:

As a Sr Product Manager, you will work in the product model and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your respective product.  You will need to leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, UX designers, data scientists and business partners to deliver a product. 

You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.  

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with product teams across the organization to help them achieve their goals while pursuing and completing yours. Job duties may change at any time due to business needs.  

About you:  

• 4-year college degree (or equivalent experience) 

• 9+ years of retail experience or equivalent domain experience with at least 6+ years in B2C ecommerce Product Management, building capabilities and driving top of the funnel customer experience

• Proven experience working on strategies & execution in optimizing guest-generated content to enhance product trust, drive engagement, and increase conversion rates with a focus on elevating the overall customer experience

• Demonstrable experience working on big data problems, leveraging machine learning, putting together product vision & strategy, writing & pitching business case and experience in SEO/SEM, A/B tests.

• Experience working on back-end (services) & Frontend Top of Funnel Experience

• Strong communication & influencing skills with proven ability to lead & influence highly cross functional, matrix organization across geographies.

• Experience working in an agile environment (e.g., user stories, personas, iterative development, scrum teams)

Useful Links:

• Life at Target- https://india.target.com/

• Benefits- https://india.target.com/life-at-target/workplace/benefits