Sr. Product Manager - Payments Platform

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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver exceptional commerce experiences to drive eBay’s long-term growth and market share. eBay seeks an experienced Product Manager to optimize, scale and drive the capabilities of eBay's Payments Platform. 

This role involves tackling the challenges of developing a platform that supports diverse geographies and use cases. A critical challenge is to boost conversion by optimizing payment approval rates and reducing payment processing costs. The Product Manager will identify optimization opportunities, quantify their potential impact, and lead their implementation. These initiatives are typically large-scale and intricate, with extensive cross-functional repercussions, necessitating a Product Manager who is proficient in leading diverse teams and forging robust alliances both within the organization and with external partners.

What you will accomplish:

• Drive payment processing platform initiatives focussed on pay-in and payout processor integration, approval rate and cost optimization, platform scaling, and new product rollout for eBay’s customers 

• Partner with cross functional  teams and vendors, to identify gaps and opportunities in eBay’s current payment processing

• As the Product Owner, provide clear product vision to your scrum team and co-lead the Agile scrum team with engineering counterparts to complete the roadmap with clear achievements.

• Clearly set the product/backlog prioritization with a balance of near-term deliverables and longer-term investment in technology platforms

• Analysis of data demonstrating dashboarding tools and queries to find opportunity areas

• Identify optimization hypotheses by analyzing data and understanding industry trends and processing partner capabilities/gaps

• Build a case for your hypotheses, A/B test it, and implement the winners

• Be the product evangelist and partner closely with business customers, analytics partners and engineering leaders

• Optimally communicate strategies & trade-offs all the way from to senior leaders to development team

What you will bring:

• Engineering Degree/MBA degree preferred

• 7+ years of product management experience, and 

• 3+ years of platform product management experience

• 3+ years of experience in payments domain, Deep understanding of payments processing 

• Experienced in bank payments processing (ACH, RTP, FPS, etc.) will be a plus

• Strong data orientation and analysis capabilities (Dashboarding, SQL)

• Asks the right questions to formulate product perspective and define requirements

• Balances technical and business acumen; able to communicate what is possible and what will have the biggest impact on business

• Builds strong relationships internally and externally; an active listener and clear communicator; seeks win-win outcomes

• Proficient in data analytics and Hypothesis testing

• Experience with agile development process

The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below:

$156,000 - $208,300

The base pay range for all other U.S. work locations is expected in the range below: 

$108,000 - $186,900

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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