About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
The Business Operations Sr. Analyst will play a crucial role in supporting the CPO/CCSO/COO’s offices by working closely with the global Product and Customer Success Operations teams, functional leaders, and other business units. This role is responsible for providing planning, reporting, and analytical support to help drive business performance, enable strategic planning, and ensure operational efficiency. The ideal candidate will possess strong analytical capabilities, excellent collaboration skills, and experience working in a cross-functional environment.
Key Responsibilities:
Collaborate with Global, Regional and Functional Leaders:
- Partner with global and regional Product and Customer Success Operations teams to collect, validate, and analyze sales and operational data
- Act as a liaison between the leadership and functional leaders (e.g., Product, Finance, Marketing, CSM teams)
Reporting and Dashboard Creation:
- Develop, maintain, and automate reports, dashboards, and presentations for leadership reviews and executive reporting
- Ensure data accuracy and deliver actionable insights from key business metrics
Analytical Insights and Business Performance Tracking:
- Provide insights on KPIs such as revenue attainment, operational performance, product adoption and license utilization
- Identify operational bottlenecks and propose data-backed solutions to improve business outcomes
Project and Process Management:
- Assist in managing strategic initiatives and process improvements driven by the CPO/CCSO/COO’s offices
- Ensure timely delivery of operational reports and projects, coordinating across multiple teams
Qualifications and Skills:
- At least 3-4 years of experience in consulting, business operations or sales operations roles
- Strong data analysis, reporting and program management experience
- Proficiency in Excel, Tableau, and Salesforce
- Proven data visualization and presentation (ppt) skills would be preferable
- Strong problem-solving skills with a focus on process improvements and business optimization
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Top Skills
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.
With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies.
Industry Awards and highlights:
· Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation
· Named a Leader in Forrester Wave
· Named a Leader and Star Performer in Everest Peak Matrix
· Named a Leader in Nelson Hall NEAT Intelligent Automation Report
· G2 Crowd 2020 Best Software Company
· First Cloud-native digital workforce platform
· 850+ pre-built, intelligent automation solutions
· Bot security and IP protection
· SaaS packages
· Over 1.4M courses completed in Automation Anywhere University
· Free AI-powered Community edition
Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday