Sr. Product Designer - Patient Outcomes (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a talented and versatile Sr. Product Designer to join our Patient design team. The Patient team is responsible for creating workflows that help patients get access to essential mental health services and ensure match quality with their provider. We are looking for a Product Design candidate who is passionate about crafting thoughtful, user-centered solutions to complex problems, with a focus on efficiency, usability, and patient access to care.

As a Sr. Product Designer, you will play a critical role in shaping the look, feel, and functionality of products that help patients navigate the mental health services landscape. Your expertise will help create intuitive, efficient, and seamless experiences for patients, ensuring that access to mental health services is as simple and stress-free as possible.

We’re looking for a designer who combines user research, prototyping, and deep customer empathy with a focus on design craft to build meaningful experiences that empower patients. This role is product design-focused with an emphasis on improving workflows, user experience, and system-wide consistency.

We believe in creating a work environment where designers can focus on high-impact projects while maintaining a positive work-life balance. You’ll spend the majority of your time focused on our top 1-2 priorities for the Patient design team, and we will actively prevent role scope creep.

Required Qualifications

• Has 3-10 yrs years of PD experience

• Excellent written and verbal communication skills. Can articulate the why

• Experience conducting and integrating user research into the design process to drive informed decision-making.

• Proven experience as a Product Designer, with a portfolio that demonstrates ability to create user-centered workflows and intuitive product designs.

• Experience designing and shipping complex products across different stages of the product lifecycle, from early concept development to post-launch improvements.

• Mastery of Figma

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 1+ years working at a high growth startup

• Knowledge of HTML/CSS 

• Experience working in a fast-paced environment

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $174.5K - $205.3K