About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
We are seeking a detail-oriented and strategic Senior Process Analyst to join our onboarding team. This role focuses on designing, improving, and documenting processes and tools related to onboarding new sellers (Partners) to the Target Plus platform. The ideal candidate will support process improvement efforts, enhance reporting and tools, contribute to cross-functional strategic projects, and work closely with the Product team to ensure alignment with product development and enhancements. A Six Sigma certification is a strong advantage.
Key Responsibilities:
- Process Design and Improvement:
- Develop and implement new processes that improve the partner’s onboarding experience
- Continuously evaluate and improve existing processes to enhance team efficiency and effectiveness.
- Document processes to ensure clear communication and consistency.
- Develop and/or drive process and process improvement roadmaps
- Systems & Tool Enhancements:
- Enhance reporting mechanisms to provide actionable insights.
- Identify and implement improvements in tools used for onboarding
- Partner with the Product team to ensure onboarding processes are aligned with product development and improvements.
- Provide feedback and insights to the Product team based on process performance and user experience.
- Strategic Cross-Functional Partnerships:
- Lead or serve as key stakeholder on cross-functional strategic projects aimed at improving overall process performance.
- Collaborate with stakeholders to identify areas for improvement in the onboarding and integration processes.
Required Skills and Qualifications:
- Bachelor’s degree in business, Operations Management, or a related field.
- Proven experience in process improvement, preferably in an onboarding or integration context.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Proficiency in reporting tools and process documentation software.
- Ability to manage multiple projects and prioritize effectively.
- Six Sigma certification is a significant advantage.
- Experience working in cross-functional teams and driving strategic initiatives.
Preferred Qualifications:
- Experience in a fast-paced, high-growth environment.
- Knowledge of industry best practices in onboarding and integration processes.
- Familiarity with process automation tools.
What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more.
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.