Sr. People Operations Partner

Title: Sr. People Operations Partner  

Location: Austin, TX (Hybrid)

Reporting to: Director, People Operations

About Hippo:

Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch. 

Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership. 

About You: 

Hippo is seeking a Sr. People Operations Partner to support Hippo’s ability to deliver against our talent strategy and business goals through managing and developing robust, efficient, and accurate operational practices.  This generalist role will support a variety of People Operations functions (benefits, immigration, compensation, and HR analytics) and provide the ability to develop breadth and depth for a candidate looking to grow their HR expertise, influence, and leadership. The candidate who will thrive in this role is a critical thinker with an analytical mindset, and passionate about building and maintaining high impact people programs and processes especially relating to compensation and benefits.  

What You’ll Do: 

Benefits & Compensation 

• Oversee the day-to-day administration of all employee benefits programs, including health insurance, retirement plans, leave administration and wellness initiatives including orientation, enrollment, changes, terminations, and employee education & support
• Analyze benefits utilization data to identify trends and areas for improvement and continuously assess the competitive landscape and industry trends to enhance and adjust the company’s benefit plans and collaborate with senior management to establish long-term benefits goals
• Partner with managers and HRBPs on an ongoing basis to assist with promotions, and other compensation questions, ensuring that overall salary administration practices follow policies and practices that are fair and equitable
• Lead the participation in annual compensation surveys inputs through Radford’s technology and insurance surveys 
• Maintain Hippo’s cash and equity compensation bands, and continuous monitoring of external compensation market data trends  
• Ensure appropriate audit control processes are developed, refined, and followed in accordance with internal guidelines as well as state & federal regulations and SOX controls
• Facilitate regular reviews of our compensation programs to evaluate effectiveness, ensure we remain competitive in the market, and that we are maintaining fair and equitable practices  

HR Operations & Analytics 

• Process all HRIS transactions relating to an employee’s lifecycle, including onboarding, offboarding, employee changes, benefits administration, and compensation, while ensuring data integrity and compliance
• Develop and create metrics, and other reporting aligned with key organizational performance metrics 
• Ensure data accuracy, reliability, security and completeness 

Immigration  

• Ensure timely fillings of all visa and permanent resident processes at all stages and act as the lead contact for outside immigration counsel
• Responsible for day-to-day communications among candidates, employees, managers, internal stakeholders, external counsel, and/or vendors, for the immigration programs 

Process Efficiency 

• Collaborate with the People team to document current practices and procedures supporting the end-to-end employee lifecycle and help establish a roadmap for driving improvements 
• Produce and present key people metrics to support accountability in driving progress towards key goals and initiatives. Leverage data such as employee and candidate engagement surveys to inform goals and strategies
• Recommend enhancements to People technology solutions that enhance the employee experience, meet workforce requirements, produce opportunities for automation, reduce manual processes, and simplify processes that help drive accuracy and completeness 

 Must Haves: 

• 3-5 years progressive experience in HR Operations, Compensation, Total Rewards, or Data Analytics with a bachelor's degree in human resources, business administration, or related discipline or equivalent professional experience is required
• Expertise in HR & compensation platforms such as ADP WorkforceNow & Pave  
• Strong understanding of federal, state, and local compensation laws and regulations
• Intermediate to advanced Excel skills, with hands-on experience in building, maintaining, and presenting HR data analytics
• Strong problem-solving skills with a structured, data-driven approach to tackling complex challenges 
• Effective communicator with the ability to influence decision-makers and manage expectations across all organizational levels
• Detail-oriented and able to manage key tasks independently, while also thriving in a collaborative team environment
• Quick learner, highly resourceful, and adaptable, with the ability to prioritize effectively and rapidly adopt new technologies and processes
• Experience managing and submitting compensation data to surveys like Radford/Aon with demonstrated ability to leverage analytics for data-driven decision-making
• Demonstrated problem solving skills who uses structured thinking and a strong data orientation to identify, break down, and solve complex problems 

Preferred Qualifications: 

• Experience in a fast-paced Tech, Fintech, and/or Insur-tech company preferred
• Experience using Lattice, and CultureAmp
• Customer service orientation with the ability to serve multiple customers and deliver an excellent employee experience
• Intellectually curious & demonstrates operating with a growth mindset 

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.