Sr. Ops Specialist

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of an innovative team that builds products which are transforming the organization? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 22,000 financial advisors, 1,100 institution-based investment programs, and 500 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Excited to learn more? If so, then this could be the role for you! 

Job Overview:

The Client Reporting Senior Ops Specialist monitors and analyzes data production files and processes necessary for statement, confirm, prospectus, letter production, and return mail processing. The Senior Ops Specialist will also be responsible for managing daily exception reports and communicating to our print vendor the resolution of open issues. The ideal candidate will have a strong attention to detail, excellent verbal and written skills, and be a team player with a positive attitude. This candidate will be needed to work across the organization and be responsive to both internal and external clients.

Responsibilities:

• Participate and often manage mailing projects
• Participate in the monthly statement production process, Beta Data review and Statement review
• Review the daily letter reconciliations of 30+ letters and creation of audit packets
• Create access queries and reports for data analysis of transmission files
• Daily audit of print vendor volume to our books and records provider transmission files for daily and monthly mailings.
• Conduct trade confirmation review to ensure transaction data presentation is complete and accurate
• Download and parse CSV data files from our print vendor site using Excel and Access
• Manage daily/monthly exception reports on statement, confirms, letter and prospectus delivery
• Compile daily and monthly audit reports
• Perform quality control and user acceptance testing
• Help Supporting internal and external audit process
• Participate in testing various projects impacting the team

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 1-2 years of industry experience (preferably Statement Communications/Client Reporting) in Operations 

Core Competencies:

• Strong Microsoft Excel and PowerPoint skills
• Verbal and written communication skills that can be used to develop effective data stories for various audiences.
• Critical thinking skills with an ability to translate business problems into an analytical design framework.
• Strong attention to detail with a pro-active approach to solving and preventing problems

Preferences:

• Adobe CS5, Photoshop, Acrobat, Illustrator experience preferred
• Advanced Excel and other data analytical skills strongly preferred
• Bachelor’s degree or higher

Pay Range:

$16.73-$27.88/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.