Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Job Description:
As a member of the EUS Workstation Vulnerability Remediation team, the Sr. Operation Analyst will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work.
Essential Functions:
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Create software packages utilizing Bigfix, JAMF and SCCM
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Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
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Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
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Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
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Improve processes and support methodologies by assessing need and requirements.
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Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
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Act as the point person for Exception Management/requests
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Willing to cover and support U.S. business timings extensively
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- Strong technical proficiency in Windows and Mac OS is require
- Technical hands on packaging skills, ideally in multiple technology stacks like Bigfix, SCCM, JAMF
- Team player and passionate for contributing to a culture of innovation and flawless execution.
- Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.
- Solid technology background in Compute and Deploy/Release
- Understanding of workstation deployment and configuration technologies. Implementing in a highly secure environment is a plus
- Excellent verbal and written communication skills
Preferred Qualifications:
- Experience working with a shift-based, geographically distributed team is preferred
- Hands on experience developing and automating solutions for Mac and/or Windows platforms
- Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred
- Expertise in PowerShell (or) other scripting languages
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Top Skills
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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