GBS Transformation Analyst - DCG (Night Shift)

Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Dealer Contractual Group (DCG) is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests and ensure/support dealer's compliance to the GM Dealer Sales and Service Agreement. The GBST Analyst - DCG oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The GBST Analyst - DCG is the subject matter expert on GM Policy, Processes and Procedures.
What You'll Do
(a) Provide support for the Dealer Contractual Group, that

• Manage contractual changes and documentation for dealerships in accordance with State Franchise laws and Dealer Sales and Service agreement.
• Collaborate with stakeholders to gather necessary documents, inputting information into relevant systems such as the Dealer Contractual Information Change Request (DCICR) system.
• Partner with subject matter experts, such as GM Legal and the Market Analysis Team to finalize proposals.
• Provide guidance on company policies (such as GM Dealer Contractual Group (DCG) policies and procedures)
• Complete Dealer activations and update Dealer information in appropriate GM systems
• Prepare contracts, update dealer information systems, process requests, conduct financial analysis, and completing necessary paperwork such as background checks and enrollment forms.
• Communicate with internal and external parties, participate in process improvements, maintain accurate records, and provide support to dealers and company personnel throughout the contract execution process. This involves a variety of tasks including drafting correspondence, managing emails and mail, and assisting with general office duties.

(b) Work on special projects
Additional Description
Your Skills & Abilities (Required Qualifications)

• Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information.
• 5+ years of relevant experience
• Effective analytical, statistical, and problem-solving skills
• Good planning and organizational skills
• Good oral, written and communication skills
• Good interpersonal skills and willingness to work in teams
• Bachelor's degree
• Willingness to work hybrid on night shift

What Will Give You A Competitive Edge (Preferred Qualifications)

• MBA degree
• Highly motivated, with strong attention to detail and the ability to multi-task

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.