Sr Mgr, Solution Consulting

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We make the world of work, work better for people.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Role: ServiceNow is seeking an experienced Senior Manager, Solution Consulting, who is comfortable being hands on in a highly visible role, to manage a team of pre-sales Partner Solution Consultants focused on building our ISV Solutions ecosystem. This leader is responsible for a highly skilled team of driven pre-sales Partner Solution Consultants, whose role is to advance technology and business relationships with ServiceNow's ISV Partners. The leader will motivate the team to:
• Deeply understand the ISV partner business and their domain expertise to align a partner's capabilities to our complementary markets
• Create new business and solutions with those partners that generate valuable outcomes for our shared customers
• Generate new paths to revenue for both ServiceNow and our partners through our Store
The successful candidate will be a proven leader and compelling presenter. They're motivated by great customer outcomes, by technology solutions to business problems, and by the success of their team members. They'll have expertise across web and cloud technologies and will have demonstrated success in software pre-sales and large enterprise environments.
This leader is responsible for their teams' career planning and development, team development and hiring per the dynamic needs of the organization, and other administrative duties relative to team management. In addition to these responsibilities, the manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations to ensure alignment of organizational activities and directions. These responsibilities all directly support the manager's primary goal: developing and maintaining a world class team that consistently executes towards our Global Partnerships & Channels strategy.
This role requires up to 50% travel.
Qualifications
To be successful in this role you have:
6+ years of leadership experience preferably within Pre-Sales
• 10+ years of Pre-Sales Solution Consulting experience
• BA/BS in Computer Science or similar technical degree or equivalent experience.
• Has experience in building or leading pre-sales or professional services organizations - partner aligned organizations are preferred
• Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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